Membership Engagement Specialist

Overview 

The Asian Business Association (ABA) of Los Angeles is one of the largest Asian-American professional organizations in the Greater LA area — 1,200 members strong and growing. We represent small business owners, entrepreneurs, and changemakers, and we're looking for someone special to bring this community to life. 

The Role: Membership Engagement Specialist

This is your front-row seat to the most dynamic Asian Pacific American business network in Southern California. You'll be in the room — at exclusive events, inspiring panels, mixers and galas with founders and executives who built something from nothing. You won't just witness that energy. You'll have the opportunity to create it. We are looking for you, a natural connector who thrives with diverse, driven people and believes relationships are the foundation of everything.

Asian American business owners have long powered the economy without always getting a seat at the table. ABA exists to change that — and so will you. 

Ready to do work that matters? We want to hear from you.

Responsibilities:

1. Member Outreach:
   • Develop and maintain strong relationships with members, small businesses, and community groups.
   • Identify and connect with key community stakeholders, community organizations, and influencers.
2. Where possible:
   • Organize, coordinate and support membership events, workshops, and activities to promote engagement.
   • Collaborate with internal and external partners to ensure successful event planning and execution.
3. Communication and Advocacy:
   • Act as a liaison between ABA and the California Public Utility Commission (CPUC), ensuring effective communication of initiatives, incentives, and program updates.
   • Advocate for membership interests within the organization and represent the organization within the community.
4. Needs Assessment and Feedback:
   • Conduct regular assessments to identify the needs and concerns from small businesses.
   • Gather feedback from public utilities and CPUC to improve programs/services.
5. Social Media Management:
   • Utilize social media platforms to engage with the members, share updates, and promote events.
   • Monitor online conversations and respond to member’s inquiries and feedback.

Qualifications: 

• Proven related experience in community engagement, outreach, or related roles.
• Outgoing candidate with a friendly demeanor, effective customer service skills, strong interpersonal communication skills, and confident speaking skills.
• Ability to work independently and collaboratively in a team.
• Knowledge of community development principles and best practices.
• Experience with event planning and execution.
• Familiarity with social media platforms and online community management.
• The candidate must be available to work some evenings. 
• Proficiency in multiple Asian languages is a plus. 
• Some travel may be required. 
• Enjoying Asian food and boba is a must.