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Quality Manager

C.R. Daniels, Inc.
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Quality Manager

C.R. Daniels, Inc. – Ellicott City, MD

For over 108 years, C.R. Daniels, Inc. has been a diversified U.S. manufacturer specializing in textile, plastic, and metal fabrication. We serve a broad range of customers, including government and commercial customers, by delivering high-quality, engineered products built to precise specifications.

We are seeking a Quality Manager to lead and continuously improve our Quality Management System while supporting day-to-day manufacturing operations. This is a hands-on leadership role responsible for ensuring compliance, driving corrective actions, and maintaining the highest standards of product quality.

Position Summary

The Quality Manager is responsible for planning, implementing, and maintaining quality systems and processes to ensure products meet customer, regulatory, and internal requirements. This role works closely with manufacturing, engineering, and sales to drive continuous improvement and resolve quality issues.

Essential Duties & Responsibilities

  • Understand and implement customer-specific quality requirements, including drawings, specifications, and supplier quality manuals 
  • Oversee receiving, in-process, and final inspections to ensure product conformity 
  • Lead and manage the nonconforming material process, including disposition and documentation 
  • Initiate, investigate, and drive corrective and preventive actions for internal and customer-related issues  
  • Identify and implement risk management activities within assigned departments 
  • Serve as the primary quality interface with sales regarding product quality concerns and resolutions 
  • Develop and maintain inspection plans, checklists, and quality documentation 
  • Review and approve: 
    • Quote Requests and resulting customer contracts 
    • Purchase Orders issued to external suppliers 
  • Plan and supervise quality activities to ensure products meet or exceed customer expectations 
  • Maintain and continuously improve the Quality Management System (QMS) in accordance with the Quality Manual and applicable standards (ISO 9001:2015 / AS9100D, CMMC Level 2)
  • Conduct and oversee internal audits and support external/customer audits 
  • Train, mentor, and supervise inspection and quality personnel 
  • Maintain accurate and complete quality records and documentation 
  • Analyze quality data to identify trends and drive continuous improvement initiatives 

Skills & Qualifications

  • Bachelor’s degree in a STEM field (e.g., Engineering, Manufacturing, or a related technical discipline) required
  • Strong knowledge of quality management systems (QMS) and QA/QC processes 
  • Hands-on experience with inspection tools and techniques in a manufacturing environment 
  • Experience performing internal audits and ensuring compliance with quality standards 
  • Proven ability to perform root cause analysis and implement effective corrective actions 
  • Strong analytical skills with the ability to interpret data and identify trends 
  • Excellent communication skills with the ability to work cross-functionally and interact with customers 
  • Experience working with government or defense-related quality requirements preferred 
  • ISO 9001 / AS9100D / CDI / QAR experience preferred 

Physical Requirements & Work Environment

  • Regularly required to sit, stand, walk, climb stairs and use hands for typing, handling, and inspection activities 
  • Full-time, onsite: Monday-Friday 7:30 am – 4:00 pm
  • Ability to communicate effectively through speaking and listening 
  • Frequent movement throughout the facility, including walking up and down stairs 
  • Ability to lift and carry up to 35 lbs unassisted and up to 50 lbs with assistance
  • Must supply and wear steel-toed footwear at all times on the production floor 

 

 

 

Benefits and Compensation

  • Pay Range: $35.25-38.50 per hour 
  • Health insurance (medical, dental vision)
  • Company paid life insurance 
  • 401(k) with match and profit sharing 
  • Paid time off including holidays, vacation and sick time

 

Additional Requirements

  • Due to the nature of the work and applicable government contracts, this position is limited to U.S. Persons (U.S. citizen or lawful permanent resident) as defined by applicable law. 
  • As a federal contractor, CR Daniels abides by the Drug-Free Workplace Act of 1988. Upon accepting a position with CR Daniels, new employees must pass a drug screen prior to their first day of work.

Why Join C.R. Daniels?

  • Stable, long-standing U.S. manufacturer with over 100 years of success 
  • Diverse product mix supporting multiple industries, including government and defense 
  • Collaborative, team-oriented work environment 
  • Opportunities for growth and cross-functional career development 
  • Commitment to quality, innovation, and continuous improvement 

Equal Opportunity Employer 

C.R. Daniels, Inc is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, including hair texture and protective hairstyles, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, martial status, citizenship/immigration status, protected veteran status, or any other status protected by federal, state or local law.