Regional Director of Operations – Employer Health Centers

Regional Director of Operations – Employer Health Centers

Location: Princeton, NJ (primary),with travel to GA & CA. (Hybrid – 2 days onsite, 3 days remote/work from home).

Schedule: Monday–Friday 8am-5pm.  

Job Type: Full-Time (W2)

Compensation: $130,000–$150,000 base salary + benefits, commensurate with experience and qualifications. 

The Opportunity 

This is a build-and-own operations role for a portfolio of employer health centers serving a Fortune 500 financial institution. The clinical foundation and client relationship are in place; what is needed now is a leader who can build the operating infrastructure required to scale the model successfully. 

Direct experience in employer health clinics, onsite employee wellness centers, occupational health, or corporate health environments is required. We are specifically seeking candidates who have operated within employer-sponsored healthcare models and understand the expectations of a client-facing workplace health setting. 

You will build the playbook — SOPs, workflows, staffing models, escalation pathways, implementation plans, service standards, and KPI frameworks — and drive consistent execution across sites in NJ, GA, and CA. 

What You Will Do 

• Build and standardize SOPs, workflows, checklists, and operating standards across employer health centers. 
• Lead implementation of new services, technology changes, and operational initiatives. 
• Develop and manage KPIs for access, utilization, staffing, service quality, and patient experience. 
• Design staffing models, coverage plans, and training expectations across locations. 
• Serve as the operational point of contact for client stakeholders in a polished corporate environment. 
• Partner with internal teams including HR, Legal, Finance, Procurement, and IT. 
• Identify risks early and drive corrective action before issues become client-facing. 

What We're Looking For: 

• 7+ years of healthcare operations experience with direct multi-site ownership.
• Direct experience in employer-sponsored health centers, onsite employee clinics, employer wellness clinics, occupational health, or corporate health settings is required. 
• Demonstrated experience building SOPs, workflows, implementation plans, and operational playbooks from scratch. 
• Experience with KPIs, dashboards, staffing models, and operational reporting. 
• Proven ability to design and implement systems, not just maintain them.
• Strong project management discipline (milestones, ownership, timelines, execution).
• Executive presence and ability to operate in a high-expectation corporate environment.
• Bachelor's degree required; advanced degree preferred. 
• RN, NP, or clinical background welcomed but not required.
• Travel: Approximately 4–6 days per month to clinic sites as needed.

This role requires direct experience operating within employer-based healthcare settings. Candidates without experience in employer health clinics, onsite employee wellness centers, occupational health, or similar corporate health environments are unlikely to be a fit. 

You should be able to clearly answer: 

• How many employer health clinic, occupational health, or employer-sponsored health sites have you directly overseen? 

• What SOPs or operational documents have you personally created? 

• What implementation have you built from scratch? 

• What KPIs did you own — and what actions did you take when performance declined? 

• How have you standardized operations across multiple locations with different local conditions? 

Final candidates will be asked to submit a 30/60/90-day plan and a sample SOP or implementation document (confidential information may be redacted). 

Benefits 

401(k) • Health Insurance • Paid Time Off • Paid Sick Leave 

We do not provide relocation assistance or visa sponsorship. 

About Us 

VitalCheck Wellness operates employer health centers inside Fortune 500 workplaces. We bring primary care, preventive services, and wellness programs directly to employees — on their campus, during their workday. Our clinical teams serve thousands of employees across multiple states, and we are building the operational infrastructure to scale.