Entry Level Account Manager

At Lux Acquisitions, Inc., we specialize in customer acquisition and account management solutions for the telecommunications industry. Through our partnership with AT&T, we help expand brand presence, increase market share, and deliver exceptional customer experiences. As we continue to grow, we are seeking motivated professionals to join our team as Entry Level Account Managers.

The Entry Level Account Manager will work directly with AT&T customers to manage accounts, identify service solutions, and build long-term client relationships. This role is ideal for individuals looking to develop foundational skills in account management, sales strategy, and customer relations while representing one of the most recognized brands in telecommunications.

Key Responsibilities of the Entry Level Account Manager:

• Serve as the primary point of contact for assigned AT&T customer accounts, addressing questions, service needs, and account updates.
• Build and maintain strong client relationships by understanding individual needs and providing tailored telecommunications solutions.
• Present AT&T products, services, promotions, and bundled offerings to existing and new customers to enhance account value.
• Collaborate with the sales and management team to execute customer acquisition and account retention strategies.
• Monitor account performance, customer satisfaction, and service feedback to ensure long-term client success.
• Maintain accurate records of account activity, customer interactions, and performance metrics.
• Deliver a positive and professional customer experience that strengthens brand loyalty and encourages repeat business.

Qualifications and Skills:

• High school diploma required; college coursework or degree in business, communications, or a related field is a plus.
• 0–2 years of experience in customer service, sales, account management, or a client-facing role.
• Strong interpersonal and communication skills with the ability to build rapport quickly.
• Goal-oriented mindset with the ability to meet performance benchmarks and manage multiple priorities.
• Professional demeanor and positive attitude when interacting with customers and team members.
• Basic understanding of sales, customer service, or technology is preferred—paid training is provided.
• Interest in career growth within account management, sales, and business development.

This entry-level opportunity offers hands-on training, mentorship, and a clear path for advancement within our growing organization in Woodland Hills, CA.