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Employee Experience Intern

Seattle Public Utilities
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Position Description

Seattle Public Utilities’ Human Resources team is looking for a creative and enthusiastic undergraduate intern to help launch new employee experience initiatives, with a focus on expanding and improving our college internship program. As our Employee Experience Intern, you will use your storytelling, event-planning, and creative skills to help design spaces where SPU interns can learn, connect, and grow their careers.

This is a great match for students studying business, marketing, human resources, education, or public administration, or any undergraduate student with an interest and passion for adult learning, program management, and public service.  During this internship, you will collaborate with our Employee Experience Advisor and Learning & Development team to gain first-hand insight into how organizational L&D impacts our department, shaping employee experience and supporting professional growth.

Job Responsibilities

Day to day as our Employee Experience Intern, your to-do list might include:

  • Preparing for, attending, and co-facilitating internship events
  • Researching and recommending best practices for internship program design
  • Creating engaging materials such as slide decks, one-pagers, and infographics
  • Researching and proposing curriculum, developing learning outcomes, and experimenting with facilitation techniques
  • Participating in SPU Human Resources meetings, retreats, and events
  • Supporting L&D, Employee Experience, and HR Policy teammates with their unique projects and portfolios

Good to know

  • This internship is expected to last 1 year. Hours are flexible and will be arranged between you and your supervisor. Expect full-time work during the summer and 10-20 hours a week during the academic year.
  • This internship will consist of on-site (downtown Seattle and other local SPU facilities) and remote work. You will be provided with an Orca Card and utilize City vehicles for required travel (see license requirement).

Seattle Public Utilities (SPU) is a community-centered utility that delivers vital services to Seattle residents and businesses including drinking water, drainage and wastewater, and garbage/recycling/compost. SPU provides drinking water for 1.5 million customers in the region. SPU’s work includes system maintenance and improvements and keeping Seattle clean. Over 1,400 SPU employees work with our community to provide affordable and equitable stewardship of our water and waste resources for future generations.

Our City Values and Race and Social Justice as core principles that guide our work. We actively take steps to dismantle systemic racism and increase service equity. We value diverse life experiences and strive to create a workplace that is welcoming to all. We take steps to be inclusive and equitable in our recruiting, hiring and promotional opportunities.

Qualifications

Minimum Qualifications:

  • Enrolled in an accredited undergraduate or vocational/technical school program.
  • Must have and maintain a GPA of 2.0 or higher for the duration of the internship.

Desired Qualifications:

  • Maintain an accumulative GPA of 3.5 or better.
  • Lived or professional experience in event-planning, curriculum development, adult education, and/or public speaking.
  • Lived or professional experience with virtual event tools like MS Teams, Zoom, and/or Webex.
  • Familiarity with or passion for using graphic design and project visualization tools like Canva, Venngage, Lucidchart, Visme, Miro or similar.  
  • A positive approach to problem solving within complex, multi-layered systems and organizations.
  • A desire to learn more about public service and a commitment to positively impacting the communities SPU serves.
  • A basic understanding of Microsoft 365 tools like Word, PowerPoint, Excel, Teams, and SharePoint.

Additional Information

This position allows for the flexibility of a hybrid work schedule. Individual schedules will be agreed upon by the employee and their supervisor.

Who may apply: The City of Seattle encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experience. This position is open to all qualified candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity.

The full salary range for this position is: $22.56 - $22.56 per hour.

For more information regarding this recruitment, please contact: Kyle Chow at Kyle.chow@seattle.gov.

How to Apply:

  • Attach your college/university's unofficial transcript to your online application 
  • Attach your cover letter indicating your interest in the internship
  • Attach your resume clearly identifying how you meet the qualifications of the internship

Selected applicants invited to interview will be requested to provide references.

You must attach all 3 files (transcript, resume, and cover letter) to be a complete application. Incomplete applications will not be considered.