Technical Sales – Specialist

Role Overview: 

Lummus Ag Solutions is seeking a Technical Sales – Specialist to support and grow our aftermarket business.  This role combines technical expertise with consultative sales skills to sell aftermarket parts, provide technical support to customers, handle order processing, and generate qualified leads for new equipment and services sales.  The ideal candidate will act as a trusted technical advisor, helping customers optimize performance, reliability, and lifecycle value of Lummus Ag Solutions equipment and technologies. 

Key Responsibilities: 

Aftermarket Parts Sales 

Promote and sell aftermarket parts, upgrades, and services for Lummus Ag Solutions equipment and technologies 

Prepare technical and commercial quotations, ensuring alignment with customer requirements and internal standards 

Collaborate with supply chain, engineering, and operations teams to ensure accurate specifications, pricing, and delivery 

Process customer orders accurately and efficiently, ensuring all order entry data is correct and updated in internal systems 

Coordinate order fulfillment, tracking, and delivery with internal teams to meet customer expectations

Technical Support & Customer Engagement 

Provide technical support to customers regarding equipment operation, maintenance, troubleshooting, and performance optimization 

Review customer inquiries, drawings, specifications, and operating data to recommend appropriate parts or solutions 

Serve as a technical interface between customers and internal engineering teams 

Lead Generation for Equipment Sales 

Identify opportunities for new equipment, revamps, or technology upgrades during aftermarket and support interactions 

Qualify and communicate sales leads to the appropriate equipment or technology sales teams. 

Support cross-selling of Lummus Ag Solutions technologies and services based on customer needs 

Relationship Management 

Build and maintain strong relationships with customer technical, procurement, and operations teams 

Conduct customer visits, technical meetings, and presentations as required 

Maintain accurate records of customer interactions, opportunities, and forecasts in CRM systems 

Required Skills and Qualifications: 

Bachelor's degree in engineering, Business, or Economics (Agricultural, Mechanical, Electrical or related discipline preferred) – degree requirement may be waived with relevant industry and work experience  

3-7 years of experience in technical sales, aftermarket support, or engineering within agriculture, food processing, or related industries 

Strong technical understanding of agricultural equipment, process systems, or proprietary technologies 

Proven ability to communicate complex technical concepts to customers 

Experience with order entry, sales administration, or related processes 

Strong commercial awareness and customer-focused mindset 

Ability to travel domestically as required (annual estimate is 60-70% of travel primarily in a designated territory) 

Preferred Experience: 

Experience with Lummus Ag Solutions technologies or similar agri-process equipment providers 

Familiarity with aftermarket parts sales, service contracts, or lifecycle support 

Experience working in a global, matrixed organization 

What We’re Looking For: 

Technical problem-solving and analytical skills 

Consultative selling and opportunity identification 

Strong written and verbal communication 

Attention to detail for accurate order processing 

Ability to work independently and manage multiple priorities 

Proficiency with CRM systems, ERP/order entry tools, and MS Office