Education Reservationist

The Education  Reservationist position  supports the mission of the Tennessee Aquarium to connect people with nature and empower them to make informed decisions about water and wildlife. The Education Department is passionate about lifelong learning, respect for conservation, recognizing the abilities of all people and their experiences, the value of both using and contributing to research about informal education, and a collaborative, learning-based, respectful work environment. This position will also support the Education department by overseeing the non-academic aspects of Education operations.

Key Responsibilities
1. Reserves, books, confirms, and tracks all groups or individuals registering for an aquarium education program 
2. Coordinates bookings with staff availability and works closely with Education  supervisors to ensure the success of all booked programming 
3. Supports  the Education department with S.T.R.E.A.M.  Learning Center facility management, scheduling, record keeping, office supply purchasing, and overall logistical functions.
4. Fields  basic inquiries related to the Education Department.
5. Performs administrative tasks such as making copies, processing receipts, scanning  documents, maintaining department databases, and creating reports 
6. Works  collaboratively with Group Sales to schedule onsite education programs.
7. Contributes to the implementation and improvement of the Tennessee Aquarium’s culturally responsive and equitable evaluation practices. 
8. Upholds  and models core values and service standards in alignment with the Education Department’s and Aquarium’s missions and visions.
9. Actively  participates in department meetings, professional learning, events, and special projects.
10. Provides  support for any additional programming needs of the Education Department.

Key Requirements
• High  School diploma or GED required
• Proficient  with Microsoft Office applications
• Experience  with ticketing platforms such as Ticketure preferred
• Experience  with working with children
• Valid  driver’s license required to operate Aquarium vehicles
• First Aid/CPR certification preferred
• Ability  to work independently and collaboratively with other departments
• Excellent  record-keeping and organizational skills
• Excellent communication skills in writing, speaking, listening for understanding, and presenting content to a range of audiences
• Passion  for the environment, nature, and communication. 
• Communication, storytelling/interpretation,  and public speaking skills. 
• Comfort  with learning to handle a variety of Ambassador and exhibit animals, including invertebrates, fish, reptiles, amphibians, small birds, and small mammals. 
• Innovative,  curious, growth mindset, and team player. 
• Resilience  and ability to maintain composure and handle difficult situations with professionalism in a fast-paced environment. 
• Empathy  and emotional intelligence to understand and respond to the needs of colleagues, guests, and animals.

• Commitment to equity, diversity, and inclusion
• Ability to work effectively independently and as part of a team
• Strong organizational skills with the ability to coordinate and track multiple active projects at once
• Bilingual  preferred.  

Part-time, hourly ($16/hour); Monday, Wednesday, Friday, or Monday through Wednesday. Weekends, holidays, and occasional evening work required.

To apply, submit an online application, resume, cover letter, and CV through the Aquarium’s career site at https://tnaqua.org/get-involved/

All submissions must be received by April 22, 2026.