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Disability Claims Examiner Assistant

State of Connecticut Executive Branch
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The State of Connecticut, Department of Aging and Disability Services (ADS), Disability Determination Services (DDS) is seeking three dedicated Disability Claims Examiner Assistants to join our mission‑driven team. In this important role, you will help determine the medical eligibility of individuals applying for disability benefits through the Social Security Administration (SSA). Your work will directly support Connecticut residents during times of significant need.

POSITION HIGHLIGHTS:

  • Schedule: Monday - Friday
  • Hours: Full-time, 35 hours per week, First Shift
  • Location: Hartford, CT (with Hybrid flexibility in accordance with State of Connecticut policies)
  • Unit: Disability Determination Services (DDS)
  • Positions Available: 3

WHAT WE OFFER:

  • Comprehensive benefits - explore them on the State Employee Benefits Overview page
  • Opportunities for growth, development, and advancement within State service
  • A supportive environment that promotes a healthy work/life balance
  • The chance to make a meaningful difference in Connecticut communities

IN THIS ROLE YOU WILL:

  • Evaluate and adjudicate disability claims under Social Security Disability and Supplemental Security Income programs
  • Review medical, vocational, and technical evidence to determine eligibility in accordance with SSA law and regulations
  • Gather essential documentation by contacting claimants, medical providers, attorneys, and representatives
  • Consult with medical and vocational experts to resolve complex cases
  • Determine when additional examinations are needed to complete a claim
  • Prepare clear, detailed written determinations outlining findings and eligibility decisions
  • Manage workload and deadlines using electronic case processing systems
  • Perform related duties that support high‑quality, accurate, and timely disability determinations

MORE ABOUT US:

The Mission of the Department of Aging and Disability Services (ADS) is to maximize opportunities for the independence and well-being of people with disabilities and older adults in Connecticut. Our programs, policies and practices are designed to:

  • Deliver aging and disability services responsive to the needs of Connecticut citizens
  • Provide leadership on aging and disability issues statewide
  • Provide and coordinate aging and disability programs and services in the areas of employment, education, independent living, accessibility and advocacy
  • Advocate for the rights of Connecticut residents with disabilities and older adults
  • Serve as a resource on aging and disability issues at the state level

ADS' Disability Determination Services (DDS) is responsible for determining the medical eligibility of Connecticut residents applying for federal disability benefits. Our team evaluates a wide range of medical and vocational information to ensure objective, accurate, and fair decision‑making in alignment with SSA standards. We are committed to professionalism, accuracy, and compassionate public service.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Five (5) years of experience in the determination of disability within a public disability determination entity.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  • College training in rehabilitation counseling, psychology, special education, social work, or related behavioral or social science may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  • A Master's degree in rehabilitation counseling, psychology, special education, social work, or related behavioral or social science may be substituted for the General Experience.
  • Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the General Experience.

PREFERRED QUALIFICATIONS

  • Experience with the Social Security Administration Disability Program
  • Experience with medical, psychological, and vocational terminology
  • Experience with case management including time management, prioritizing and organizing tasks
  • Experience managing a caseload
  • Experience in customer service
  • Master’s degree in rehabilitation counseling, psychology, special education, social work, or related behavioral or social science