Director Victim Services
The Director of Victim Services overseas a team dedicated to providing rapid response and trauma-informed support to individuals and families affected by violence.
DUTIES AND RESPONSIBILITIES
- Provide leadership and supervision to the Victim Services team, ensuring timely and effective rapid response to violent incidents
- Coordinate and deploy staff to hospitals, crime scenes, court proceedings, and client homes as necessary
- Ensure delivery of trauma-informed counseling, crisis intervention, advocacy, and ongoing emotional support services
- Oversee client intake, assessments, safety planning, and individualized service plans
- Coordinate victim compensation and benefit applications, including Illinois Crime Victims Compensation and other public assistance programs
- Facilitate court accompaniment, victim advocacy during legal proceedings, and coordination with prosecutors and law enforcement
- Assist families with funeral planning, emergency needs, and post-crisis stabilization services
- Ensure compliance with all grant requirements, data collection, documentation, and reporting obligations
- Monitor program outcomes and service quality to ensure best practices in victim services and trauma-informed care
- Participate in community outreach, trainings, and violence prevention initiatives
- Speak fluently
QUALIFICATIONS
- High School Diploma / GED High School Equivalent
- Minimum 1 year relevant experience in Victim Services
- Familiarity with Illinois Crime Victims Compensation, court systems, and community-based victim services
- Strong ability to collaborate with law enforcement, healthcare providers, prosecutors, and community organizations
- Ability to respond to crisis situations, including evenings, weekends, and on-call rotations as required
- Proficiency in documentation, data tracking, and grant compliance requirements
- Cultural competence and experience working with diverse, historically impacted communities
- Ability to pass background checks and meet all grant-funded position requirements