Marketing and Business Support Intern

Position Overview

Halcyon is branching out into a new line of business: a consumer-based course for individuals, promoting our philosophy of change during AI-related career transitions. 

We are seeking a highly motivated, part-time Marketing Lead and Business Support Intern to help us create and implement a marketing plan for the new course. 

The intern will collaborate closely with Halcyon Northwest leadership to blend the new course into Halcyon’s existing brand identity; plan and create marketing outreach through brand-new channels for the company; and convert marketing leads into prospects and ultimately customers. 

This position has the option to become a permanent, part-time, paid, remote opportunity with the company.

Key Responsibilities

Marketing: Strategy and Execution 

• Create the marketing plan for the new initiative
• Assist with market research
• Create marketing schedule 
• Assist with implementation of the marketing plan
• Monitor marketing results and support plan adjustments as data comes in
• Help create marketing materials from pre-existing content
• As-needed, develop and initiate new marketing campaigns
• Track to-do lists and ensure that all items get completed on time

Business Support: Operations and Customer Experience

• Track and respond to inquiries from leads and prospects
• Assist with student issues and concerns and ensure successful resolution
• Collect and analyze feedback from students; recommend courses of action to improve student experience
• Develop processes for the operational support
• Assist with adding material to platform or updating features that encourage course engagement and accountability     

What You’ll Gain

You will be working directly with company leadership on a daily basis and will receive 1:1 mentoring from advanced-career professionals who are dedicated to your success and professional growth. 

• Hands-on experience creating, implementing, and refining a marketing plan for a brand-new initiative
• Quantifiable experience recruiting and converting leads 
• Direct experience with market research
• Training in client engagement, pitching, communication, and issue-resolution 
• Insight into small business operations and management

“This is not a typical internship—you’ll help launch a real product from the ground up and see the direct impact of your work.”

Qualifications

Required:

• Interest in building a marketing initiative from the ground-up 
• Basic experience with digital and social media strategy and marketing, both paid and organic 
• Interest in brand development and alignment for cohesive brand identity and advertising
• Knowledge of go-to-market strategies
• Knowledge of CRMs
• Strong problem-solving skills and willingness to learn quickly 
• Excellent communication skills and interest in client-facing work 

Preferred (Helpful but not required):

• Currently pursuing or recently completed a degree in (or related to) Marketing or Content Marketing
• Background in consumer research 
• Experience with Canva, general design skills, and visual story-telling
• Ability to track and interpret performance metrics and recommend new strategies
• Background in education