Field Service Engineer

Field Service Engineer

Job Summary/Objective 

The Field Service Engineer is responsible for assisting in installing, wiring and editing PLC (Programmable Logic Control) Ladder Logic, HMI (Human Machine Interface), and robotics  programming and configurations. Install/Commission VFD/Motor controls for various control systems.   This position assists with the final commissioning of projects; that assures all systems and components are designed, installed, tested, operated, and maintained according to the operational requirements of the customer.

Essential Job Functions

•  Assist in new system installations and startup to provide working automation systems.
• Edit programming and troubleshoot PLC (Programmable Logic Control) Ladder Logic, VFD (Variable Frequency Drive) and HMI (Human Machine Interface) Applications systems to improve process efficiency.
• Perform a Full IO Check.
• Troubleshoot controls systems and electrical equipment at the customer’s facility to meet customer requirements and ensure proper operation of equipment.
• Create and edit programming changes online for retrofitting or upgrading equipment.
• Establish Communications between machines with ENET or Hardware Signals for the proper operation of equipment.
• Work in a cross functional team with mechanical and electrical installers in customer facilities.
• Follow customer’s plant and safety regulations while at their facility.

Qualifications:

• 10+ years’ experience.
• Some knowledge of palletizing concepts and automation.
• Some experience or training with either Fanuc or Kuka robotics.
• Skills in programming Allen Bradley PLCs, HMI, Drives, and Servos.
• Working knowledge of National Electric Code standards.
• Ability to work with electrical tools (stripper, crimps, multimeter), Ease of Life tools, Tachometer, Labeler.
• Ability to read and redline electrical schematics.
• Ability to wire machine controls and control panels.
• Pneumatics and/or hydraulic troubleshooting experience.
• Basic understanding of Line Control, Controls and Mechanically

Educational Requirements:

• Bachelor’s degree in electrical engineering, or a related field or 10+ years work experience.

Travel Requirements:

• Travel is required; approximately up to 50% percent travel.

Physical Requirements:

• Standing and sitting for extended periods of time.
• Exposure to High/Low voltage environments

Professional Certifications:

• None

Core Principles:

Unwavering Integrity

We refuse to compromise our ethics and high professional standards in order to achieve desired outcomes. 

-         We do what is right.

-         We treat others the way we wish to be treated.

-         We do nothing to betray a confidence, stretch the truth, or mislead others.

-         If we are unable to honor a commitment we promptly inform those affected.

-         We accept responsibility and apologize if we erode trust.

-         Our words are constructive, respectful, and supportive of others and our company. 

-         We freely share ideas and opinions, and deal with differences professionally.  

-         We do not compromise the safety or well-being of others or ourselves.

Servant’s Heart

We possess a never-ending desire to serve and support others.

-         We understand that our work must satisfy our customer’s expectations for quality and value.

-         We are polite, respectful, and show great consideration for others time and needs. 

-         Every opportunity to serve a customer is met with our can-do attitude, empathy, and humility.

-         We seek first to understand before attempting to be understood.

-         We provide timely responses to customer requests.

-         Our friendliness and initiative make it easy for customers to work with us.

-         With great urgency we take definitive action to remedy unmet expectations.

-         We look for ways at every turn to exceed customer expectations.

Ownership Spirit

Our passion for employee ownership is demonstrated in everything we do.

-         We put forth the time and energy it takes to get a job done right.

-         We are collaborative team players who are highly relational and results driven.

-         We trust that employee owners have the customers’ and companies’ best interest in mind, so we focus on solutions rather than blame.

-         We make positive impressions through our professional appearance and conduct, attention to detail, and communication. 

-         We are proud ambassadors of our products, services, and company.

-         Our attitude and actions help nurture a welcoming culture of inclusion, unity, and cooperation.

-         We are highly adaptable when faced with changing situations, conditions or complex problems.

-         We treat company resources as if they were our own. 

Continuous Innovation and Improvement

We challenge the status quo and strive for excellence in all our work. 

-         We proactively initiate improvements in our know-how, products, services, safety, and processes.

-         We innovate through technology and process development to create differentiated value and customer experiences.

-         We engage in constant learning to improve our skills and understanding of our business.

-         We tenaciously identify and drive out waste.

-         When identifying problems we ask what we ourselves can do to improve the situation. 

-         We share relevant learning with those who need to know.

-         We are relentless in our efforts to create and sustain organized work areas and process.

-         We initiate and embrace change for the opportunity it may present.

Job Specific:

• Self-Management – Keeps on task.  Uses time wisely.  Fills time efficiently.
• Initiative - Identifies opportunities and issues, proactively acts and follows through on work activities to resolve or capitalize on them.
• Problem Solving - Able to solve problems using logic, judgment and data to determine effective solutions.
• Technical Skills and Learning - Able to learn and integrate new technical skills and knowledge. Maintains current knowledge in field of expertise.
• Care and Use of Equipment - Able to perform all maintenance and operation checks of job related equipment, and able to care for the organization's property.
• Troubleshooting