Guest Service Agent (Front Desk Agent)

We are looking for inspiring and inventive individual like you to help create one of kind personalized experiences for our guests while fostering a positive and imaginative culture. If this sounds like you, your new journey awaits you at the, The Westin in Southlake! At Harrell Hospitality Group, we stand out because we believe in our people and our culture. Engaged, satisfied, and dedicated associates are the key to our success. We deliver comprehensive health and wellness benefits, financial advisor, and vendor discounts to ensure both health and financial peace of mind.

Responsible for providing a smooth and carefree check-in and check-out for our guests while providing helpful information regarding guest room and hotel amenities, outlet hours, directions, promotions, or specials in the hotel's restaurant(s) and bar(s) and local attractions. Must provide attentive, courteous, and efficient customer service to all guests, clients, groups etc. according to hotel standards.

Application Question(s):

• If given the opportunity, are you able to attain Alcohol Beverage Servers Certification?

Education:

• High school or equivalent (Preferred)

Experience:

• distinctive premium brand hotel customer service: 1 year (Preferred)
• hotel front desk/guest services customer service: 1 year (Preferred)

Language:

• Any other languages (Preferred)

Offering:

- Competitive Wages

- Health & Wellness Benefits

- Free Meal During Shift

- Fun Events

- Free Parking

- Free Uniforms

- Recognition Programs

- HHG/Marriott Team Member Discount (including family & friends)

- Bonvoy Membership

Westin Dallas/Southlake is an EEO/ADA/VETS/Drug Free Workplace/E-Verify Participant.