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Job Requisition ID: 53405
Closing Date: 04/27/2026
​Agency: Department of Children and Family Services
Class Title: OFFICE COORDINATOR - 30025 
Skill Option: Keyboarding 
Bilingual Option: Spanish
Salary: Anticipated Starting Salary $4,128/month Full Salary Range $4,128-$5,450/month
Job Type: Salaried
Category: Full Time 
County: Cook
Number of Vacancies: 1
Bargaining Unit Code: RC014 Clerical Employees, AFSCME
Merit Comp Code: 

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.  

 

IT IS HIGHLY RECOMMENDED THAT YOU UPLOAD COLLEGE TRANSCRIPTS AND RESUME.

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Secretary to the Case Tracking Administrator.  Under direction, this position will perform technical, administrative secretarial, and office support functions for the Administrator.  The position will conduct special projects and studies and provide general office support for staff.  The position will also utilize Spanish speaking skills in the performance of duties.  This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s operations.  DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent organizational skills and strong communication skills.  We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions

  • Serves as Secretary to the Case Tracking Administrator.
  • Prepares and keyboards a variety of confidential correspondence to agency staff, clients, professionals, and community agencies outside the Department for purposes of information and clarification of DCFS rules and procedures.
  • Establishes and maintains databases.
  • Receives, sorts, and reads incoming mail for administrator, making notations if needed.
  • Translates and interprets, both orally and in writing, for Spanish speaking clients regarding services available and the proper completion of forms.
  • Serves as timekeeper.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to two years of secretarial/business college OR completion of high school and two years of related office experience OR two years of independent business experience.
  • Requires the ability to keyboard accurately at 30 wpm.
  • Requires the ability to speak and write Spanish at a colloquial skill level.

Preferred Qualifications

  • 2 years of experience in an office setting applying knowledge of office practices, procedures, and program.
  • 2 years of experience in an office setting applying knowledge of composition, grammar, spelling, and punctuation.
  • 2 years of experience in an office setting applying working knowledge of the logic of computer programs.
  • 2 years of experience in an office setting applying the ability to operate commonly used manual and automated office equipment and performing routine maintenance.

Conditions of Employment

  • Requires ability to pass a background check and self-disclosure of criminal history.
  • Requires the ability to speak and write Spanish at a colloquial skill level.
  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description. 

About the Agency

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick Days annually (Sick days carry over from year to year)
  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
    • Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 12 Weeks Paid Parental Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • Federal Public Service Loan Forgiveness Program eligibility
  • GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

 

Work Hours: Mon-Fri 8:30 a.m.-5:00 p.m.
Headquarter Location: 1755 Lake Cook Rd, Deerfield, Illinois, 60015
Work County: Cook
Supervisor: VACANT


Agency Contact: Janet Potts

Email: janet.potts@illinois.gov (FOR QUESTIONS ONLY)

 

Posting Group: Office & Administrative Support

 

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).