Technical Sales Associate

Job title: Technical Sales Associate

Job type: Full-time, Hourly

Location: On-site/Hybrid, Columbus/Delaware

Salary Range: 

The JEGs Story:

Why do millions depend on JEGS for their high-performance car parts? It’s simple - from the iconic mail order catalog to a fully stocked e-commerce experience, we have built a preferred destination for every gearhead, professional racer, weekend warrior and restoration nut who wants to take their vehicle to the next level.

Around here, we don't just sell parts we rely on when driving our own cars around racetracks, dirt trails, and interstates across the country. Parts may be our business - but grease, fuel, exhaust, power, and speed are what we live for.

Job Summary:

As a High-Performance Automotive Technical Sales Associate, you will put your knowledge to work receiving incoming calls varying from parts installation questions to technical questions about our automotive parts either before or after they have been purchased and customers are ready to use them in their high-performance projects. Produce sales by leveraging automotive knowledge and listening with understanding to customer needs and be able to clearly communicate technical knowledge to close the sale.

• Answer inbound phone calls to advise and assist JEGS customers with their high-performance needs
• Serve customers by selling products and meeting customer needs
• Strive for sales club level
• Troubleshoot car parts and problems with customers
• Maintain positive business relationships to ensure future sales
• Help our customers who have needs beyond being ready to place a catalog order
• Keep merchandise return ratio at an acceptable level

You have:

• High-Performance knowledge/background
• Track record of selling 
• Drive
• High Performance Mindset
• Excellent written and verbal communication skills
• Be able to multitask
• Proficient typing skills and working knowledge of Microsoft Word and Excel
• Experience in a sales environment and/or a Call Center
• Hands-on experience working on cars putting various high-performance parts on or rebuilding cars, engines, etc
• Experience as an auto mechanic who is still passionate about but tired of wrenching and the physical nature of that job desired
• Driven to meet and exceed sales goals

Benefits:

• 401(k)
• Health, Dental, Vision, and Life insurance
• Employee assistance program
• Employee discount
• Paid time off
• Referral program