R2026103648 Osher Lifelong Learning Institute (OLLI) Administrative Assistant
Position Summary:
This position will assist the OLLI program in the areas of customer service and general office support. Key duties include:
Providing excellent customer service as a first-line respondent to phone, email, and face-to-face inquiries.
Setting up classroom technologies and classroom configurations for lectures and presentations and supporting instructors on the use of classroom audio-visual equipment.
Supporting instruction through copies and material distribution, attendance, and communication.
Supporting online instruction by “hosting” Zoom courses facilitated by off-site instructors for OLLI member participants.
The Osher Lifelong Learning Institute (OLLI) at Colorado State University was established in 2006 and is a membership-based program of the Office of Engagement and Extension committed to fostering lifelong learning and enriching lives for those 50 and better. Our 1,500+ annual members are people from all professions and educational backgrounds who share a desire to learn, engage, and actively discover more about the world. Each semester, we offer over 150 in-person and online courses in every field.
Department Name:
Osher Lifelong Learning Institute - OLLI (1082)
Anticipated Start Date:
8/14/2026
Anticipated Weekly Hours:
10 hours per week
Required Job Qualifications:
- Self-starter with excellent organizational and priority-setting skills.
- Demonstrated ability to maintain professionalism when workflow demands are high based on submitted application materials.
- Demonstrated integrity, honesty, dependability, and responsibility based on submitted application materials.
Preferred Job Qualifications:
- Strong written communication skills, especially via email.
- Proficiency with Microsoft Office suite, especially Word and Excel.
- Accept guidance and demonstrate effective work habits.
Essential Duties:
- Use technology to communicate with members via email and phone and support member recruitment, retention, and growth with excellent customer service.
- Problem-solve classroom technologies to support instructor needs with PowerPoint, projectors, microphones, etc.
- Register members for courses and problem-solve issues with registration in OLLI online database system.
- Professionally represent OLLI at open house receptions, in online and in-person courses, through social media, and within the CSU academic, Fort Collins retirement, and business communities as needed.
Pay Rate: 15.16/hr
Number of Openings: 2
Application Instructions:
For full consideration, all materials must be RECEIVED in Workday no later than 12:00 AM Mountain Time on Friday, May 1, 2026. Please submit the following to apply:
Resume
Fall course schedule
For questions regarding the application process, contact the OEE HR at OEE_HR@colostate.edu. For questions regarding the job vacancy, responsibilities, and hourly pay rate, please contact Meredith Naughton at Meredith.Naughton@colostate.edu.