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UX Copywriter Intern

Namify
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ABOUT US:

Namify is in the business of belonging. For over 20 years, companies of all sizes have partnered with us to elevate their recognition programs, corporate gifting strategies, branding initiatives, and employee engagement.  Through automation and more sustainable practices, we are revolutionizing the swag industry which has traditionally been wasteful and awkward. We’re growing fast because the world recognizes how desperately services like ours are needed. Now we are looking for energetic “inclusion superheroes” to join our team. So, if you are a detail-oriented person and like the idea of creating more happiness in the workplace, we want to talk to you … like yesterday.

 

ABOUT THIS JOB:

The UX Copywriter Intern will join Namify for a hands-on internship from May through August, playing a key role in shaping how users experience our platforms through clear, thoughtful, and intuitive content. This role focuses on translating design into language and turning it into copy that guides, informs, and supports the end user at every step. From writing in-platform messaging and microcopy to creating automated emails, your work will ensure users understand what to do, where to go, and how to complete tasks with confidence.
 

RESPONSIBILITIES:

  • Partner with UX Designers to bring designs to life through clear, user-focused copy
  • Write and refine in-platform messaging, including buttons, labels, and instructions
  • Create microcopy such as tooltips, hover text (“info” icons), and error messages
  • Create user-facing instructional content, including screen recordings and narrated walkthroughs, to support key user flows
  • Analyze user journeys and document workflows to improve clarity and usability across the platform
  • Develop automated email content that aligns with the user journey
  • Contribute communication expertise in collaborative project planning and execution
  • Ensure consistency in tone, voice, and clarity across all user touchpoints
  • Review and edit existing content to improve usability and comprehension
  • Collaborate with cross-functional teams including operations and product
  • Performs other related duties as assigned

Taking ownership and pride in these tasks will allow you to thrive in this position for the benefit of both your team, Namify and our clients, and most importantly yourself. A reflection of your care and dedication to our client’s needs will be seen in the quality of your work, and won’t go overlooked. You are to be accountable for results and should take ownership of your area, processes, and communications seriously, while still having a rewarding and pleasant experience working for our company.
 

BENEFITS AND COMPENSATION:

  • $20-25/hr, depending on experience
  • Experience Days
  • Monthly Company lunches

 

Requirements

Must have proper documentation for employment in the United States 

Must pass a pre-employment drug screen

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

  • Submission of 2-3 writing samples (UX, product, or platform-based samples preferred)
  • Currently pursuing a degree in Communications, English, or a related field
  • UX Design experience required
  • Ability to analyze processes and translate them into clear, user-friendly content
  • Experience documenting workflows, processes, or procedures in a clear, concise, and easy-to-follow manner (e.g., SOPs, training materials, or process documentation)
  • Strong writing and editing skills with a focus on clarity and simplicity
  • Understanding of UX principles and how content supports user experience
  • Experience working with or understanding end-user platforms (apps, portals, dashboards, etc.)
  • Detail-oriented with the ability to manage multiple tasks in a fast-paced environment
  • Strong communication and collaboration skills
  • Experience with Figma (required)
  • Proficiency in Google Workspace 
  • Familiarity with Asana (a plus)

THIS POSITION REPORTS TO:

  • IT Project Manager

SCHEDULE:

  • Monday to Friday, 9:00am-5:00pm (Full-time)

WORK SPACE INFO:  

This job operates in a warehouse environment which requires standing, moving, lifting, and operating machinery and computers. Personal Protection Equipment may be required. Safety training is mandatory and employees must be able to pass basic safety requirements.

TRAINING:

Training for this position will be completed by the department manager. Training will consist of education on key processes, preparation and staging requirements by customer, location of tools, supplies and materials. You will be trained on how to use the order interface, how to properly read orders and where to look for notes. Additional training will be completed as processes evolve or as required.

SAFETY:

Namify enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment.  Each incumbent is responsible for completing all training requirements and fulfilling self-aid/buddy-aid responsibilities, participating in emergency response tasks as requested, and serving on safety committees and teams as requested.  In addition, the incumbent must accept that they have responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions, questioning nonstandard operations or environmental factors that may involve unmitigated hazards, and providing feedback to site leads and management on all safety issues.