MEMBER SERVICE REPRESENTATIVE

Jackson Energy Cooperative, an electrical distribution utility, seeks a Member Service Representative to provide professional and courteous customer service in our McKee District Office.

The Member Service Representative responds to member inquiries relating to new accounts, processing service requests utilizing a contract tracking program, assistance with billing questions, payment processing, updating and maintaining member records, and use of an outage management system. The Member Service Representative is to build and maintain positive member relations by providing outstanding service to members in a courteous, professional, efficient manner.

Personal qualities include attentiveness, accountability, and someone with a passion for providing an excellent member experience. Requires High School Diploma or GED equivalent as well as two years of office and customer service experience, cash handling experience, and dealing with consumers in person or on telephone. Should have experience with computer applications and general office functions.

Deadline to apply: April 6, 2026

Jackson Energy Cooperative is an Equal Opportunity Provider and Employer

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://jacksonenergy.applicantpro.com/jobs/4037729-1093789.html