Communications and Development Coordinator

The Communications & Development Coordinator provides comprehensive communications and development support across all organizational branches, including the Infant-Toddler Program and the Family Support Network (FSN). This role is responsible for maintaining a cohesive brand voice, creating and disseminating engaging communications with the full range of stakeholders, executing high-impact events, managing the donor database, and serving as a supporting partner for the organization’s volunteer community.

This is an hourly position with a flexible schedule of 30 hours/week.

+ Key Areas of Responsibility

Organizational Marketing & Communications

• Cross-Program Storytelling: Serve as the lead content creator for both the Infant-Toddler Program and FSN, ensuring each program’s unique impact is shared through social media, email newsletters, and annual reports.
• Multi-Channel Content: Own the 12-month content calendar; post 2–3 times weekly on LinkedIn, Facebook, and Instagram; and produce monthly e-newsletters for parents, partners, and donors.
• Brand Management: Ensure all internal and external messaging is consistent, professional, and mission-aligned for the entire organization.
• Collateral & Website: Design all marketing materials (brochures, event programs, digital assets) and maintain the CFEC website, including event registrations and program-specific updates.

Volunteer Management Support

• Recruitment & Communications: Develop and execute volunteer recruitment strategy and communications plans, in collaboration with Administrative Associate.
• Tracking & Recognition: Maintain volunteer records in the database and lead annual volunteer appreciation efforts.

Event Production & Logistics

• Signature Events: Lead end-to-end execution for the Golf Tournament and Unfolding Possibilities, including vendor contracts, logistics, guest communications and registration.
• FSN & Program Support: Provide marketing and logistical support for program-specific events, such as FSN parent workshops, seasonal "Open Houses," and "Coffee at the Center" tours.
• Sponsorship Fulfillment: Ensure corporate sponsors receive all promised benefits across digital and print platforms.
• Success: Success in this role is measured by achieving a $100,000+ revenue goal through logistical excellence and high-quality guest engagement

Annual Fund & Donor Operations

• Database Management: Serve as the lead user for the Blackbaud/NXT CRM; handle daily gift entry and routine data cleanup for all donors and volunteers.
• Gift Stewardship: Ensure 100% of donor acknowledgment letters are sent within 48 hours.
• Mailing Logistics: Execute the Fall and Spring direct mail appeals (EDDM), including list management and coordination with mail houses.

+ Preferred Qualifications

• Associate or Bachelor’s Degree preferred; or equivalent combination of education and experience.
• 0-3 years of experience in marketing, event management, or volunteer coordination.
• Digital & Technical Proficiency: Includes all social media platforms, website management (Squarespace), design and production (Canva, Adobe Creative Suite), Google suite, Zoom, and CRM (Blackbaud/Raiser’s Edge NXT)
• Exceptional organizational skills and the ability to work across different program departments.
• Self-Management: Proven ability to work independently, manage a complex calendar without daily oversight, and proactively communicate progress.
• Deep empathy for the mission of serving children with special needs and their families in Winston-Salem and the surrounding areas.

+ Compensation and Benefits

• Pay: $19.00 per hour ($29,640 annualized)
• Schedule: To support work-life harmony, the Coordinator may choose between a 4-day or 5-day work week (totaling 30 hours). Standard office hours fall between 8:30 AM and 5:00 PM.
• Impact: A meaningful role where you are the primary storyteller for a beloved local nonprofit.
• Autonomy: A high degree of independence and trust. You won't be micromanaged; you will be empowered to manage your own daily priorities.
• Growth: Practical experience in database management, professional design, and large-scale event production.
• Please note: This is a part-time, hourly (30 hrs/wk) position and does not currently include employer sponsored health or retirement benefits.

+ Workplace Policies and Requirements

To ensure the safety of our students and the operational success of our team, the following requirements apply:

• Hybrid Work Schedule: This position offer a flexible, hybrid work environment. While much of the digital storytelling and administrative work can be done remotely, in-office presence is a weekly requirement to coordinate with program staff, manage onsite volunteers, and capture content from our Infant-Toddler and FSN programs.
• Event Support & Flex Time: Some evening and weekend hours are required to support signature events (e.g., Golf Tournament and Unfolding Possibilities). Flex time is authorized and encouraged during event weeks to offset after-hours requirements.
• Self-Management: As the Director of Resource Development works a part-time schedule (20 hours/week), this role requires a high-achieving "self-starter" capable of managing daily priorities and deadlines independently.
• Background Clearances: As a condition of employment, the candidate must successfully pass a comprehensive criminal background check and sex offender registry check, as required by North Carolina state law for organizations serving children.
• Adherence to CFEC Policies: Compliance with all internal policies as outlined in the CFEC Employee Handbook, including our Code of Conduct and Confidentiality/HIPAA agreements.
• Professionalism: As a primary contact for donors, volunteers, and event guests, and the "voice" of our social media, a high level of professional conduct and clear communication is essential.

+ Evaluation and Professional Development

• Performance Reviews: A formal performance evaluation will be conducted annually. Regular 1:1 touchpoints will support progress towards goals, troubleshoot issues as they arise, and set and monitor professional development goals.
• Success Metrics: Performance will be measured by the successful execution of the organization’s $100,000+ event portfolio, the 48-hour donor acknowledgment turnaround, and the consistency of our digital brand voice.
• Professional Development: CFEC is committed to the long-term success of our team. We actively support and encourage opportunities for professional growth, including: Skill Acquisition: Support for advanced training in industry-standard tools (e.g., Blackbaud/NXT, Adobe Creative Suite, or Squarespace).
• Networking: Opportunities to represent CFEC at local community and nonprofit networking events in Winston-Salem.
• Mentorship: Regular access to the Director of Resource Development for coaching on nonprofit strategy, fundraising, and leadership.