Operations Specialist

Full time position based in Birmingham, AL with a growing freight brokerage company; seeking a driven professional to book freight, coordinate appointments, maintain relationships, multi-task in a fast-paced environment and problem solve freight-related issues. 

Job Responsibilities:  

• Broker freight while providing quality transportation solutions to customers and carriers  
• Negotiate rates, service and terms, schedule appointments and coordinate deliveries 
• Foster relationships through exceptional customer service and providing tailored solutions 
• Identify industry and market trends to maintain competitive rates 
• Perform other related duties as assigned, working with team for improving processes 

Skills Preferred:  

• Impressive work ethic and ability to perform under pressure in a fast-paced environment 
• Strong written and verbal communication skills 
• Microsoft Suite proficiency, with strength in Excel 
• Ability to process information quickly and make wise decisions 
• Ability to maintain long-term customer and carrier relationships 
• Excellent telephone etiquette with solid customer service skills 
• Effective multi-tasking, problem-solving, and conflict-resolution skills 

Fetch Freight is a fast-paced, fast-growing logistics company that serves its customers with excellence. Our training and mentorship program for new hires enables both industry veterans and non-industry professionals to join our team and learn quickly to thrive in our collaborative, cutting-edge environment. Fetch Freight is headquartered in Birmingham, Alabama.