General Manager
General Manager – Homewood Suites by Hilton Shreveport
📍 6970 Fern Loop, Shreveport, LA 71129
Company: GAP Hotels
About the Role
GAP Hotels is seeking a dynamic and results-driven General Manager to lead operations at our Homewood Suites by Hilton in Shreveport. This leadership role is responsible for overseeing all aspects of hotel performance, including guest satisfaction, financial results, team development, and brand compliance.
Key Responsibilities
- Oversee daily hotel operations to ensure exceptional guest experiences
- Drive revenue performance with a strong focus on RevPAR index (STR penetration)
- Manage labor costs and maintain payroll within budget
- Recruit, train, and develop a high-performing team
- Ensure compliance with Hilton brand standards and successfully pass QA inspections
- Maintain strong relationships with guests, vendors, and corporate partners
- Lead sales efforts and community engagement to drive occupancy
Qualifications
- Minimum 3+ years of hotel General Manager experience (Hilton experience preferred)
- Strong understanding of hotel financials, STR reports, and revenue management
- Proven leadership skills with the ability to motivate and develop teams
- Excellent communication and problem-solving abilities
- Experience with Hilton systems (OnQ, GRO, PEP, etc.) is a plus
Why Join GAP Hotels?
- Opportunity to lead a strong Hilton-branded extended stay property
- Ownership group actively involved and supportive
- Performance-driven culture with growth potential across multiple markets