Commercial Operations Associate

About the Role

We are hiring an early-career commercial operator who can embrace AI to help scale remote monitoring programs across health systems and state-sponsored initiatives. You will turn complex, fast-moving opportunities into clean execution: sharp proposals, accurate sizing and pricing models, strong follow-through, and clear visibility across stakeholders.

This is not a pure sales role and not a pure strategy role. It is an execution-heavy role that sits at the intersection of proposals, program operations, and commercial analytics, working closely with senior leadership and cross-functional teams, reporting to the Executive for Strategy & Partnerships.

What You'll Work On

Proposals and Commercial Support

• Draft and iterate external-facing proposals, scope-of-work summaries, rate card packages, and supporting appendices.
• Convert calls and messy inputs into clear outputs: recap notes, follow-up emails, action trackers, and decision logs.
• Maintain clean document hygiene: versioning, change tracking, and single source of truth materials.

Sizing, Pricing, and Analysis

• Maintain Excel/Sheets models that size and price programs.
• Sanity-check assumptions, formulas, and outputs to ensure they are defensible and internally consistent.
• Create concise "so what" summaries that help stakeholders understand scale and operational footprint.

Program Coordination

• Keep multi-threaded workstreams moving: timelines, dependencies, follow-ups, and meeting preparation.
• Maintain a lightweight pipeline view of active opportunities (stage, next action, owner, due date).
• Produce crisp weekly updates that are decision-oriented and action-focused.

AI-First Execution

• Use AI tools (Claude/ChatGPT/Gemini and similar) to accelerate drafting, synthesis, and structured analysis.
• Build reusable templates and workflows that increase speed and consistency.
• Verify outputs rigorously, especially anything numerical or externally shareable.

Must-Haves

• 1–3 years' experience, or equivalent evidence of high-output execution.
• Someone humble, coachable, and willing to accelerate their career.
• Excellent writing and synthesis: communicate clearly with clinical and executive stakeholders.
• Strong spreadsheet skills and comfort with modeling logic.
• High attention to detail and strong ownership mentality.
• Comfort using AI tools to move faster while maintaining quality and accuracy.
• Someone who is a team player and is able to understand their strengths and weaknesses.

Nice-to-Haves

• Experience in consulting, project management, operations, or tech-enabled roles.
• Exposure to healthcare.
• Familiarity with proposal workflows, contracting support, or procurement processes.

Working Style

You'll thrive here if you are fast, structured, reliable, and calm under pressure. This role offers high visibility, steep learning, and meaningful responsibility early.