Veterinary Practice Manager

The Practice Manager is charged with the responsibility of managing the business activities of the hospital. They are also responsible for seeing that administrative policies and decisions are accomplished. They may be responsible for the daily accounting transactions with clients, banks, suppliers, and personnel. They oversee scheduling, training, purchasing, and bookkeeping for the hospital. The Practice Manager will be the liaison between the veterinarians and support staff. 

The Practice Manager will be responsible for the following:

• Assist, oversee, and guide all staff with their duties as needed
• Maintain up to date Standards of Protocol for the veterinary clinic (including sanitation, animal handling, medical care, customer service, and cash handling)
• Maintain the hospital safety guidelines within OSHA’s requirements
• Handle all repair, improvements, and upkeep of the equipment within the clinic and oversee facility maintenance
• Prepare staff schedule and review/approve support staff time cards for payroll
• Monitor clinic budget and prepare financial statements and monthly board reports
• Hire, train, supervise, and support clinic support staff, to include LVTs, Veterinary Assistants, and Administrative Assistants
• Provide constructive feedback to clinic support team members. Implement and carry out Performance Improvement Plans with staff as needed

Preferred Skills & Education:

• Degree in veterinary technology from an accredited school and Certified Veterinary Practice Management Certification preferred but not required
• License to practice as a veterinary technician preffered
• Confidence using computer systems and learning new software (ezyVet) 
• Preferably, experience in shelter medicine and in high volume spay/neuter clinics
• Willingness to discuss euthanasia, open-admission sheltering, and surrender of pets in a non-judgmental, non-confrontational, fact-based manner
• Ability to handle confidential or sensitive information with discretion
• Excellent attention to detail; organization skills and ability to multitask

Physical & Time Demands:

• Ability to work early mornings, evenings, and weekends
• Ability to work in the presence of animals, wildlife, strong odors, and cleaning solutions
• Ability to stand, walk, bend, and lift and carry materials up to 40 lbs