Medical Assistant

Premier Health Partners, PC is a proud partner of Erie County Medical Center (ECMC) and is dedicated to providing high-quality patient-centered care to our community. 

We are seeking a skilled and compassionate Medical Assistant to join our ambulatory team. As a Medical Assistant you will also be crossed trained to perform Patient Services Representative duties. You will play a crucial role in providing high-quality patient care and support to our medical staff. If you have a passion for helping others and possess the necessary medical knowledge and skills, we encourage you to apply.

📍 Location: Buffalo, Williamsville, or Orchard Park Locations 
 🏥 Department: Orthopedics and Primary Care, Pain Management, Bariatrics
 🕒 Shift: Full-Time | Monday–Friday, 8:00am-4:00pm

Job Duties

• Prepares patient for examinations by rooming patient, taking vital signs, height/weight, reason for visit, screenings, and recording medical histories
• Greets and checks in patients upon arrival; Verify demographics, check insurance eligibility, collect and processes payments and co-pays
• Answers and direct phone calls, addressing patient inquiries and questions. Will redirect call to nurse/provider to note and triage urgent matters or other clinical needs. 
• Performs routine lab tests and collects and labels laboratory specimens
• Schedule patient appointments and manage appointment calendar. Make new and follow up appointments, reschedule, and cancels appointments as needed. 
• Maintains accurate patient records in electronic health record (EMR) system as well as any paper files. Assist as needed with locating charts/pulling charts for the next day appointments or printing information from EMR and acquiring reports from outside facilities.
• Assists with answers and direct phone calls, addressing patient inquiries and questions. Will redirect call to nurse/provider to note and triage urgent matters or other clinical needs. 
• Obtains patients insurance information, demographics, and prior authorizations for testing.
• Ensures cleanliness of patient rooms, stocks and reorganizes medical supplies and manages inventory
• Ensures patient confidentiality in compliance with HIPAA regulations
• Participates in staff development and staff meetings
• Provide excellent customer service with professionalism and strong interpersonal skills to ensure a positive experience for patients, vendors, and other healthcare team members
• Perform other duties assigned by management.

Benefits: We offer a competitive salary and benefits package. The hiring range is between $18.00 to $22.00 per year/hour. Enjoy generous PTO, paid holidays, and top-tier medical coverage with low premiums and full deductible coverage through an HRA—plus dental, vision, life insurance, and great discounts!

Qualifications

Education:

• High School diploma or equivalency
• Basic Life Support (BLS) Certification, required within 90 days of service
• Certification as a Medical Assistant, preferred

Experience:

• 1 year experience as a medical assistant in an ambulatory care setting, preferred