System Security Engineer

How to apply: Complete an Online Application at our website www.capedcu.com for the specific job opportunity that interests you. Resumes are not accepted in lieu of an application.

*This position will have the opportunity to be remote hybrid after a training period upon hire*

Role: The System Security Engineer provides financial services of superior quality and convenience through assisting in the design, implementation, and ongoing testing and analysis of the network's security posture, encompassing hardware and software solutions both on premise and in the cloud. The position works closely with other IT staff to ensure the company network and all critical systems are properly defended against internal or external cyber-threats. The System Security Engineer collaborates with internal team members to provide user and system support and resolve underlying issues at a high level of service. This position is a critical member of the audit readiness team and is responsible for contribution to internal, independent, and NCUA audit processes.
 

Pay: The pay for this position is $88,512.03 annually.

Essential Functions & Responsibilities:

• Works closely with VP of IT, Operations and Infrastructure to ensure that all regulatory compliance requirements are met through the implementation and monitoring of users, networks, and security policies.
• Recommends and administers network security through operating system controls and security applications.
• Assists employees as second tier support for technical assistance in person, over the phone, via email, IM and through helpdesk software. Assists with support for network and application security service requests as well as troubleshooting connection issues that may or may not be related to IT security protocols.
• Performs IT-security related functions to include system and user audits, SEIM management, InfoSec tool management, firewall and VPN support, single sign on (SSO) configuration and management, and other related and emerging cybersecurity trends.
• Manage and oversee the mandatory InfoSecurity training and simulated phishing platform
• Provide reporting on cybersecurity related events
• Collaborate with cybersecurity, infrastructure, and operations teams to deliver on patching and maintenance of desktop operating systems, applications, servers, and cloud services
• Be proactive in seeking new ways to solve cybersecurity related issues and challenges with minimal guidance
• Resolves employee inquires by utilizing company policies. Researches and explores potential solutions to provide alternatives and coordinates with other IT staff and vendors to resolve issues with hardware, computer software and network problems. Follows escalation processes to direct employees to appropriate team member as needed.
• Maintains clear channels of communication with supervisor and other staff at all times to facilitate efficient working environment.
• Contributes to efficient Credit Union operations by performing other job-related duties as assigned.
• Maintains knowledge of all Credit Union products, services, and promotions.

Qualifications

Knowledge and Skills:
Experience: Three years to five years of similar or related progressive experience.  Experience having supported information gathering and independent audit processing in NCUA, ISO 27001.
Education:(1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g. information technology certifications in lieu of a degree). 

Critical Job Competencies:
Brand Promise and Values: To make a difference - every member experience matters. Employees of CapEd carry out our promise and values of EP!C by being Empowered - We are knowledgeable and trusted to make decisions. Professional - We respectful in creating outstanding experiences. Innovative - We seek new ideas for positive change. Collaborative - We connect with each other to implement solutions.

• Building Strategic Working Relationships and Partnerships: Identifying opportunities and taking action to develop strategic and collaborative relationships with other areas, teams, departments, or organizations to help achieve business goals.
• Change and Action:  Encouraging others to seek opportunities to different and innovative approaches for problems and opportunities. Facilitating the implementation and acceptance of change within the workplace while remaining open-minded and accepting other ideas.
• Decision Making:  Identifying and understanding key issues and opportunities; using an effective approach for choosing a course of action or developing appropriate solutions based on data and potential outcome analysis, facts, constraints, and organizational values. Committing to a course of action and then taking action.
• Safety Awareness: Identifying and correcting conditions that affect employee safety standards.

Very Important Job Competencies:

• Adaptability, Energy, and Stress Tolerance: Taking responsibility to meet member needs and build loyal relationships; Maintaining professional performance and character under pressure, provocation, or ambiguity; Consistently sustaining high levels of activity or productivity with vigor and effectiveness over extended periods of time. 
• Building Loyalty and Trust: Interacting with others in a way that gives them confidence in one’s intentions and those of the organization. Making the needs of others a priority in order to actively build and develop productive internal and external relationships.
• Contributing to Team Success: Actively participating as a member of a team to move the team toward the completion of goals.
• Planning and Organizing: Establishing procedures and practices to monitor the results of delegations, assignments, or projects; taking into consideration the skills, knowledge, and experience of the assigned individual and characteristics of the assignment.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and/or remain in a stationary position; use hands to finger, handle, operate, input or feel; reach with hands and arms in any direction; talk, communicate, converse, exchange information and hear; balance, kneel, walk and stand, occasionally moving and traversing; and will frequently use a computer and/or phone. There may be repetitive motions, making substantial movements of the wrists, hands, and/or fingers. The employee needs the ability to wear personal protective gear correctly. This is considered sedentary work: exerting up to 10 to 25 pounds of force occasionally and/or a negligible amount of force frequently or consistently to lift, carry, push, pull or otherwise move objects, including the human body. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus. 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The worker is subject to inside environmental conditions: protection from weather conditions but not necessarily from temperature changes and/or seasonal brightness through windows. This position may involve periodic stressful conditions. The Credit Unions business days are Monday through Saturday between the hours of 8:00 a.m. to 6:30 p.m.; however, this position may occasionally require an adjusted work schedule, overtime, and to include evening/weekend hours. The noise level in the work environment is usually moderate. 

Disclaimer:
NOTICE: This job description does not create a contract of employment and at all times your employment, if any, remains at will. This job description also in no way limits the duties to be performed by the employee, which may be assigned or modified from time to time by Capital Educators Federal Credit Union. Please know that Capital Educators Federal Credit Union is an Equal Employment Opportunity Employer and all decisions regarding employment including hiring and promotion are based on the individual meeting the essential functions of the job, with or without reasonable accommodation, and without a direct safety threat or undue hardship.