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Operations Specialist

Awesung Inc
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Operations Specialist Job Description

Awesung Tech Inc is a large-scale integrated warehousing and logistics enterprise specializing in cross-border e-commerce support services, international transportation and customs clearance, Amazon FBA transfer, dedicated air freight lines, and one-stop fulfillment. We operate major warehouse centers across the U.S. with a total warehouse area exceeding one million square feet. Awesung Tech Inc has major warehouses in LA, CA, TX, and GA.

Basic Information

Work location (one of the following):

  • Fontana, CA 92337
  • Savannah, GA 31405
  • Missouri City, TX 77489
  • Cranbury NJ 08512
  • Burlington, NJ 08016

Job Responsibilities

Operations Leadership

  • Lead and manage a team of Operations Managers and Area Managers across inbound or outbound functions to achieve and exceed business goals.
  • Set clear performance expectations, monitor KPIs, provide feedback, and take ownership of overall departmental performance.
  • Drive performance improvement initiatives focused on safety, quality, efficiency, and customer experience.

Process Improvement

  • Lead Lean initiatives and process improvement projects to enhance operational performance and achieve strategic objectives.
  • Leverage team insights to drive continuous improvement across shifts and departments.
  • Ensure best practices are shared and implemented across the fulfillment center network.

People Management

  • Oversee the full employee lifecycle, including interviewing, hiring, performance management, promotions, and terminations.
  • Coach and develop Operations Managers and Area Managers to strengthen leadership capabilities and improve team engagement and retention.
  • Build a strong internal talent pipeline to support future leadership needs within the fulfillment center.

Cross-functional Collaboration

  • Partner closely with HR, Finance, Facilities, Safety, and IT teams to align resources and initiatives with operational needs.
  • Act as a key liaison with senior leadership to support fulfillment center and company-wide projects.

Safety & Compliance

  • Maintain a safe working environment by ensuring compliance with company safety standards and regulatory requirements.
  • Promote a strong safety culture and continuously improve safety practices and initiatives.

Physical Requirements

  • Perform physical tasks, including lifting and moving packages up to approximately 40 lbs.
  • Stand and walk for extended periods, averaging up to 3 miles per day within the warehouse.
  • Climb stairs, ladders, and navigate walkways to access all areas of the facility safely.

Qualifications

  • Bachelor’s degree from an accredited university.
  • 3+ years of direct management experience in manufacturing, production, or distribution environments.
  • Experience with performance metrics, Lean methodologies, and process improvement.
  • Experience managing the full employee lifecycle (hiring, performance management, promotions, terminations).
  • Experience managing temporary workforce during peak seasons is preferred.
  • Strong leadership skills with proven ability to coach, mentor, and develop teams.
  • Excellent organizational and problem-solving skills in a fast-paced environment.
  • Proficiency in Lean principles and continuous improvement methodologies.
  • Ability to make sound decisions under pressure.
  • Flexibility to work shifts, including nights, weekends, and holidays based on business needs.
  • Ability to perform physically demanding tasks, including standing, walking, bending, and lifting.
  • Comfortable working in various environments, including noisy or non-climate-controlled settings.
  • Must be able to safely access all areas of the facility, including stairs and ladders.

Compensation & Benefits

Benefits During and After Probation

  • Meal allowance for overtime exceeding 2 hours
  • Daily lunch provided on workdays
  • Monthly snacks and refreshments
  • Holiday gifts and team celebrations

Additional Benefits After Probation

  • Paid Time Off (PTO): 7 days annually (including 1 day for Chinese New Year)
  • Paid Sick Leave: 5 days per year (rollover allowed to first half of next year)
  • Flexible Leave: Two additional 2-hour personal leaves per month

Compensation

  • $65k/yr during probation
  • $85-95k/yr after conversion
  • Salary subject to change based on experience
  • H-1B sponsorship in 2027 subject to company decision

Work Environment

We offer a collaborative and friendly working environment with a young and supportive team. The company organizes annual trips, team dinners, and holiday celebrations throughout the year.

We look forward to welcoming our next team member!

Interview Process

  • Round 1: HR Interview
  • Round 2: Direct Supervisor Interview
  • Round 3: Manager Interview

How to Apply

Please send your resume to Candy Chen at candychen@awesung.com, or directly apply using the form: https://je5jg9gvbqp.sg.larksuite.com/share/base/form/shrlghZFvTS1faxrQnuBbPwFJGd