Spartan Ticket Office Internship (Postgraduate)

Spartan Ticket Office Internship 2026-2027 (POSTGRADUATE)

Spartan Athletics is seeking motivated, enthusiastic individuals interested in joining the sports industry!

Qualifications:

• Nine-month, starting at 40 hours per week, start by appointment (willing to negotiate start dates)
• Bachelor’s degree completed or in process preferred, or equivalent professional work experience
• Military Veterans encouraged to apply
• Strong communication and organizational skills required
• Familiarity with Microsoft Word and Excel
• Paciolan experience is helpful but not required
• Previous work experience in a ticket office, university athletic department or other service industry is preferred
• Detail-oriented individual with strong organizational skills and ability to multi-task
• Must be able to work independently and in a team environment

Responsibilities: 

• Become familiar with Paciolan computer software to assist with order entry and customer inquiries regarding ticket and donation accounts
• Become familiar with day to day operations of a Division I athletic ticket office, donor based priority seating, NCAA/Big Ten Conference regulations, and general accounting principles associated with collegiate athletics
• Gain experience with ARMS for ticket requests from internal populations
• Assist with counter and phone sales for all ticketed athletic events using Paciolan software
• Assist with ticket related functions for all home football, men’s and women’s basketball, and hockey games including sales, will call, player guest, recruit, and VIP ticket distribution
• Use Salesforce for tracking and communicating with fans interested in purchasing tickets
• Assist supervising select volleyball, soccer, wrestling, gymnastics, baseball, and softball events and complete all related reporting
• Monthly inventory of revenue and supplies
• Daily reconciliation of voided tickets
• Consistently conduct business in a professional manner, including dress and manner of speaking/writing when dealing with donors, alumni, students, etc.
• Use time management skills to complete work assignments and meet deadlines before busy sales times and/or game days
• Other duties as assigned

Compensation: $15.00 per hour. Applications accepted until filled.
 

MSU is committed to achieving excellence through cultural diversity. The university actively encourages application and/or nominations of women, persons of color, veterans and persons with disabilities. MSU is an affirmative action, equal-opportunity institution.

Please email resume, cover letter, and three references with phone numbers to tickets@msu.edu 

GO GREEN!