Entry Level Account Manager

We’re looking for ambitious Entry Level Account Managers to introduce AT&T’s full range of products to residential customers. This is the Entry Level Account Manager's chance to develop their sales skills, foster relationships, and contribute to the future of telecom.

As an Entry Level Account Manager, you’ll help discover how AT&T’s full suite of solutions, Fiber internet, reliable wireless, home phone, and smart entertainment options can simplify and elevate their lives. The Entry Level Account Manager researches prospects, initiates warm, value-driven conversations, and builds a pipeline that empowers account teams to deliver the right fit, every time.

Core Responsibilities of the Entry Level Account Manager

• Generate new leads by prospecting through calls, emails, networking, and sales campaigns to connect with customers.
• Qualify opportunities by researching customer needs, assessing fit for AT&T’s wireless, internet, and bundled solutions, and passing qualified leads to account executives.
• Strengthen team performance by collaborating with peers, sharing prospecting strategies, and fostering a results-driven culture.
• Elevate customer engagement by clearly explaining AT&T’s offerings, answering product questions, and guiding households toward the right solutions.
• Track and analyze metrics by documenting interactions in CRM systems, reviewing lead conversion data, and identifying opportunities to improve outreach.
• Advance expertise through ongoing training in sales development, customer relationship management, and emerging telecom technology trends.

Qualifications of the Entry Level Account Manager:

• High school diploma or GED required; coursework in business, marketing, or communications is preferred.
• Experience in customer support, retail, or sales, especially in wireless or tech is highly valued.
• Strong communication and persuasion skills, with the ability to adapt messaging to diverse audiences.
• Comfortable using CRM platforms and digital tools to manage leads, monitor campaign performance, and streamline workflows.
• Builds trust easily through honest communication and genuine care.