Community Management Intern

Community Management Intern

About KION North America
KION North America is a leading manufacturer of material‑handling equipment, committed to innovation, operational excellence, and creating next‑generation supply chain solutions. KION North America partners with a nationwide dealer network, and digital engagement is essential to keeping that ecosystem strong. This internship puts you at the center of improving the tools that support our dealers’ day‑to‑day success.

Location: Summerville, SC
Schedule: Full-time, on-site | ~12 weeks (Summer 2026)

Help create a more collaborative, user-friendly dealer portal by conducting research, gathering feedback, and helping shape the digital community experience.

What You’ll Do

• Plan and conduct surveys, interviews, and focus groups with dealers. 
• Analyze qualitative insights to recommend portal improvements. 
• Support rebuilding and reorganizing the digital portal based on user needs. 
• Collaborate with the Dealer Development Coordinator, CRM team, and internal stakeholders.

Required Skills & Qualifications

• Strong qualitative research abilities (interviews, surveys, analysis). 
• Excellent collaboration and communication skills.
• Strong organization, project‑management, and attention to detail. 
• Majors: Communications, Marketing, Business, English, or similar (Rising Junior+).

What You'll Gain

You’ll work directly with real users and see your research translate into improvements that impact our entire dealer network, while building valuable skills in community management and digital platform strategy.