Honor Guide (Museum Tour Guide)

HONOR GUIDE (Museum Tour Guide)

Role Summary 

Honor Guides play a key role in the educational mission of the National Medal of Honor Museum by delivering engaging programming and tours to the public. Honor Guides will serve as ambassadors for the Museum, providing engaging and educational experiences for visitors of all ages and delivering fact-based tours and field trips. This role supports both the daily visitor experience and special events as needed.  

In addition, this role will work with the Research, Exhibits & Collections (“REC”) and Education departments to study the Museum’s collection, exhibits, and historical content to align and develop tours and programs with visitor interests and public inquiry.  

Essential Functions 

• Lead tours of the Museum’s exhibits, highlighting key themes, historical contexts, and artifacts. 
• Support daily tour operation by assisting with tour logistics, setup, and inventory.  
• Adapt tour delivery to suit the interests and needs of diverse audiences, including school groups, families, and adult visitors. 
• Monitor the Museum guest experience, provide wayfinding guidance, and address visitor inquiries about exhibits, programs, and Museum policies. 
• Facilitate the Dustoff virtual reality experience. 
• Deliver field trips and family programming for schools, youth organizations, and families visiting the Museum. 
• Ensure that all content delivered to Museum visitors is accurate.  
• Collaborate with REC and Educations departments to assess and evaluate tours and programming.  
• Represent the museum positively and professionally. 
• All other duties as assigned. 

Preferred Experience and Qualifications 

• Associate or bachelor’s degree in education, museum studies, history, or related field. 
• Experience working or volunteering in a museum environment as a docent, gallery attendant, or tour guide. 
• Experience teaching or working with multigenerational audiences.  
• Basic familiarity with Medal of Honor history. 
• Bilingual (Spanish speaking) a plus. 

Requirements 

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

• High School Diploma/GED 
• Energetic and positive 
• Strong organizational and communication skills 
• Strong interpersonal skills and ability to work effectively in a team environment. 
• Comfortable working with diverse audiences, families, and students 
• Ability to speak, read, and understand verbal instructions in English 
•  Ability to work evenings, weekends, and holidays as scheduled. 
• Ability to stand and walk for extended periods of time. 
• Must successfully receive certification in the National Medal of Honor Museum Tour and Field Trip Training and Assessment in accordance with the position training program timeline for each tour.   

National Medal of Honor Museum Foundation  

The National Medal of Honor Museum Foundation (“NMOHMF”) in Arlington, Texas will serve as the premier national institution dedicated to the stories, impact, and legacy of the service members who went on to become Medal of Honor recipients. 

The National Medal of Honor Museum is a humbling endeavor that will take visitors on a narrative journey through the life stories of ordinary people who made extraordinary choices above and beyond the call of duty. The Museum footprint encompasses over 100,000 square feet, cornering five acres of waterfront in Arlington, Texas. Over 31,000 square feet of Exhibition Galleries as well as dedicated spaces for meetings, symposiums, memorials, and ceremonies. 

The Museum is also the headquarters of the National Medal of Honor Griffin Institute, an organization that addresses our nation’s character gap and fills it by focusing on the values and valor of the Medal of Honor and all who have earned it.  

For more information, visit www.mohmuseum.org. 

NMOHMF is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.