Technical Operations Associate (IT & Systems) – Entry Level

If you’re the person your friends and family go to when something tech-related breaks, this role is for you.

Company Overview

RxWellness is a fast-growing healthcare platform operating multiple chiropractic and wellness clinics across Northern Virginia. Our mission is to bring natural healthcare to the forefront while building a scalable, technology-driven clinic network.

As we grow from 12 to 20+ locations, we are building an internal team to support our technology systems, clinic infrastructure, and data operations.
 

Job Description

We are hiring a Technical Operations Associate to support our clinics and internal systems.

This is a hands-on, entry-level role where you will help troubleshoot real-world technology issues across our clinics while learning how our systems, data, and software work together behind the scenes.

This role is ideal for someone early in their career who is:

-good with technology

-enjoys solving problems

-willing to learn quickly

-comfortable working both in-office and in real environments

You will work directly with leadership and our technical team and will have the opportunity to grow into a larger systems or technical role over time.
 

What You’ll Do

Clinic IT & Technical Support

Troubleshoot WiFi, internet connectivity, and networking issues

Set up and maintain computers, workstations, and peripherals

Assist with basic server and system troubleshooting

Travel to local clinic locations to resolve technical issues

Systems & Technology Support

Help maintain and support internal systems (EHR, reporting tools, etc.)

Assist with resolving day-to-day technical issues across the company

Work with team members to identify and fix recurring system problems

Learning & Growth Projects (Over Time)

As you grow in the role, you may also:

Assist with data/reporting systems (SQL, Tableau, etc.)

Help support integrations between systems (EHR, CRM, etc.)

Participate in larger technology projects (cloud migration, system upgrades)
 

What We’re Looking For

We are NOT looking for someone who knows everything already.

We are looking for someone who:

-is naturally good with technology

-enjoys figuring things out

-is comfortable using Google/ChatGPT to solve problems

-takes initiative instead of waiting for instructions

-is reliable and follows through
 

Preferred Background (Flexible)

Computer Science, Information Systems, Cybersecurity, Engineering, or related field

OR strong hands-on experience with technology (building PCs, fixing systems, etc.)

0–2 years experience (internships or part-time experience count)

Nice to Have (Not Required)

Basic understanding of networking (routers, WiFi, etc.)

Exposure to SQL, data, or reporting tools

Experience troubleshooting technical issues

Location

Based in Northern Virginia (Herndon area)

Some travel to local clinic locations required

Compensation

$60,000 – $90,000 depending on experience

Strong growth opportunity as the company scales
Additional Bonus opportunities

Why This Role is Different

This is not a typical entry-level IT job.

You will:

-work on real systems in a growing company

-gain exposure to multiple technologies

-solve real problems across multiple locations

-have a clear path to grow into more advanced technical roles

How to Apply

Apply through Handshake and include a short answer to the following:

“Tell us about a time you had to figure out a technical problem you didn’t already know how to solve.”