FWS - Library Access Services Assistant

Are you looking to join a team that serves the UNCG Community? Do you want flexible scheduling around your classes with day, evening, and weekend shifts available year-round? If so, join us! We’re hiring Library Access Services Assistants to work in Jackson Library, located in the center of campus.  

We are currently accepting applications for students with and without Federal Work-Study* awards. 

Library Access Services Assistants are integral to providing public and behind-the-scenes services that contribute to the success of the diverse UNCG community. Working throughout the building and at a public service desk they:

• Keep the library in good working order by ensuring library materials are shelved appropriately and relocated as needed.
• Provide safe and welcoming experiences for the community by maintaining library furnishings and spaces.
• Assist our community through front-line customer services, including checking materials out, answering questions, giving directions, and helping people find and use print and online resources and technologies.

 Added Perks:

• You’ll learn library skills to incorporate into your studies while gaining hands-on work experience.
• We provide annual wage increases and opportunities for advancement with additional wage increases.
• We provide employment over the summer to students who meet enrollment requirements and to those interested in working during intercessions and breaks.
• If you have an FWS award and deplete it, we can supplement your employment with other funds so that you can continue to work and get paid.

Requirements:

• To serve our community successfully, candidates should possess a proactive customer service philosophy, be able to work both independently and on a team, follow verbal and written directions, and work with varying amounts of supervision.
• Accuracy, attention to detail, and dependability are essential.
• Frequent physical work is the norm for this position. Candidates must be able to stand, stoop, and lift a minimum of 10 pounds above their head and be able to push and pull up to 40 pounds. Closed-toed shoes must be worn at all times.
• Previous library and/or customer service experience is helpful, but not required.
• For this posting, you will need to be available to work over the summer.

*To qualify for a Federal Work-Study position, you must have been awarded Federal Work-Study by Financial Aid for the 2025-26 school year. Don't know if you have a Work-Study award? View your Financial Aid Award to find out! (If you apply while on the FWS wait-list, we can work with Financial Aid to determine if an award can be expedited for you.)