Summer Conference Assistant

Job Title: Summer Conference Assistant 

Reports To: Associate Director of Operations

Location: University of Akron – Department of Residence Life and Housing

Compensation: $13.00 per hour & on-campus housing

Employment Dates: May 18, 2026 – August 23, 2026 

FLSA Status: Student Non-Exempt

Summary:

The Summer Conference Assistant is responsible for assisting conference operations and various administrative tasks.

Essential Duties and Responsibilities: 

• Assist in preparation of conference materials (brochures, flyers, and keys/swipe cards).
• Participate in staff meetings and additional trainings and meetings as assigned. 
• Provide customer service and anticipate conference guests’ needs and courteous handling of all Guest issues, including complaints.   
• Complete conference check-in and checkouts including keys, walk-throughs, review paperwork to ensure all arrangements are in order.
• Provide front desk coverage as needed
• Report maintenance/custodial concerns and monitoring for unresolved issues in guest rooms and conference buildings.
• Assist with linen packages, including distribution and collection.
• Help maintenance and custodial staff with unit preparation including moving furniture, event equipment set-up and light custodial work.  
• Update summer bulletin boards and be sure that they have current information.
• Respond to lock-out assistance and addressing questions/ concerns after hours.
• Provide residence hall tours to prospective students, providing knowledgeable information of RLH operations, facilities, and policies.
• Assist Residence Life and Housing Department for academic year preparation & move in
• Respond to building wide emergency situations as needed.
• Serve on an on-call/duty phone rotation for conference guests and groups
• Abide by, and enforce all University policies and procedures, residence hall policies, and local, state, and federal laws as outlined in the Student Code of Conduct and Residence Hall Handbook. 
• Maintaining confidentiality in all matters concerning student/staff discipline and any other matters.
• Other tasks as assigned.  

Qualifications: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• High school diploma.
• Current student at the University of Akron
• Demonstrate proficiency in verbal communication.
• Possess strong customer service skills.
• Must have troubleshooting and diagnostic skills.  
• Ability to operate basic office equipment including computer, telephone, etc.
• Ability to lift and move furniture on a regular basis.
• Must be able to move/life up to 50 pounds

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision. 

This is a student hourly position and is not eligible for benefits.

Dates of available on-campus housing: May 18, 2026 – August 2, 2026. Summer on-campus housing will be a private bedroom room in a 4-bedroom apartment.

This is not employment contract.

If you are unable to apply because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.

To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.

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