Leasing Agent
Key Responsibilities
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Leasing & Sales
- Greet prospects, qualify them by covering all criteria, and follow up with them.
- Inspect models and available apartments before showing.
- Explain the advantages of location and services.
- Have prospective clients complete the application and secure the deposit in accordance with company procedures.
- Conduct outreach marketing to locators, nearby businesses, and local functions.
- Responsible for the leasing, marketing, and maintaining positive resident relations of multi-family residential apartments.
- Focus on surpassing occupancy and renewal goals.
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Administrative & Compliance
- Immediately record all telephone and in-person visits on appropriate reports.
- File guest cards and maintain them according to established procedures.
- Evaluate credit and rental history of new applicants.
- Verify all income and assets to ensure applicants meet company policy criteria.
- Prepare and manage renewal leases.
- Assist with move-ins and move-outs.
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Resident Services
- Solve resident issues in a timely manner.
- Conduct apartment inspections.
- Provide prompt service to both current and prospective residents.
- Conduct resident functions.
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Qualifications (Example)
- Certified Leasing Certificate.
- Experience with property management software (e.g.rent maanger ).
- Extensive experience in apartment management and leasing.
- Bilingual (e.g., Fluent in Spanish and English) is an asset.