Client and Office Coordinator
- Answer the telephone and greet the public.
- Manage all general office duties.
- Demonstrate dependability.
- Recruit and advertise for direct care staff.
- Support staff in assigned project-based work.
- Greet office visitors, handling their needs or directing them to the appropriate staff.
- Process applications and check references; conduct criminal background checks for potential employees. Schedule interviews for potential employees with appropriate supervisor. Ensure TB tests are obtained by new employees upon hire; maintain annual testing records.
- Organize and maintain file systems in compliance with office policies and regulations.
- Perform general clerical duties including correspondence, copying, filing, and distribution.
- Handle incoming and outgoing mail.
- Timely copying and filing of appropriate caregiver and client documentation.
- Maintain and order office supplies, as needed.
- Respond to emergency situations professionally and calmly.
- Maintain a high level of professionalism and demeanor.
- Practice good time management, problem solving, follow instructions and complete work assignments.
- Maintain absolute confidentiality of all information pertaining to clients, including client’s families and other employees.
- Make timely, well-informed and appropriate decisions by examining all the relevant and available facts; explore alternatives and commit to action.
- Support change and communicate about it positively with employees.
- Demonstrate self-motivation, self-direction, organizational skills, flexibility and the ability to coordinate multiple tasks simultaneously.