Sales Associate
At FDH Aero, we understand that the strength of our brand comes from our people, and our culture empowers every team member to contribute and grow. As a global team, our culture is rooted in five (5) core values that begin with the words “We are” and include: service-first, respectful, amplifiers, open-minded and accountable.
WE ARE LOOKING FOR
A Sales Associate to support daily sales operations and customer service activities by ensuring accurate order processing, timely follow-up, and strong attention to detail.
What you’ll Do (Responsibilities)
As a Sales Associate, you’ll be responsible for:
- Successfully locate and identify supply sources to fulfill customer requirements
- Contacting sources to obtain quotes for price, condition, and availability for each requirement in addition to troubleshooting
- Effective communication and maintaining a professional relationship with vendors customers, and colleagues
- Resolve Non-conforming Materials (NCM), and always provide excellent customer service
- Daily administrative work requiring high accuracy to input quotes and update the necessary information into Quantum ERP system
- Process of daily Request for Quotes, Sales Orders, Purchase Orders, and arrangement of shipments
- Drives for results and success; conveys a sense of urgency; pursues goals and works to achieve them
- Demonstrate principled leadership and sound business ethics
- Performs other duties as assigned
What You Bring (Qualifications & Skills)
- Bachelor’s degree or equivalent experience required
- Must be a US person based on ITAR requirement
- Military contracts and negotiation experience is a plus
- Multilingual is a plus
- Working knowledge of Microsoft Office Tools (Excel, Word, Outlook)
- Must be computer savvy and learn company software program
- Excellent verbal and written communication
- Ability to multitask and work under pressure with accuracy
- Ability to work independently as well as in a team setting
- Strong project management skills
- Ability to analyze a company’s big-picture data needs
- Demonstrates strong customer service attitude and demeanor
- Strong attention to detail