Customer Account Representative

We’re a team of people who want more: more connections, more experience, and more ways to make an impact. If you’re ready to learn hands-on skills while building relationships that matter, Next Wave Promotion is the place to start, and the perfect stage to grow your career as a Customer Account Representative (Frontier).

As a Customer Account Representative (Frontier), you’ll be the first impression customers have of Frontier. This role focuses on relationship-building, brand sales, and soft selling through authentic conversations rather than pressure tactics. It’s a performance-based opportunity for a Customer Account Representative (Frontier) who understands that trust is the gateway to every sale.

As a Customer Account Representative (Frontier), you will:
 

• Represent Frontier services in promotional, outreach, and community-facing environments
• Initiate engaging conversations that naturally introduce products and lead to sales opportunities
• Educate customers on service features and benefits without aggressive selling tactics
• Create strong first impressions that build brand trust and credibility
• Collect customer feedback and share market insights with the sales team
• Collaborate with sales representatives to convert interest into activations

Every Customer Account Representative (Frontier) has to have:
 

• Strong interpersonal and conversational skills
• Comfort engaging new people in public-facing environments
• Professional appearance and brand awareness
• Ability to influence through education and rapport
• Self-driven performance in a commission-based role
• Organized and dependable work habits
• Marketing, promotions, or sales experience is a plus but not required