Executive Pathways Digital Inclusion Intern
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
The Minnesota Department of Human Services (DHS), in collaboration with many partners, helps Minnesota’s most vulnerable residents meet their basic needs so they can live in dignity and achieve their highest potential.
The Executive Pathways Program is a paid summer internship (June – August) for college students to explore a rewarding career in public service.
What you can expect during your internship:
- Hands-on experience impacting individuals and processes within a large human service agency
- Opportunity to meet (virtually and in-person) to network with other state employees
- Attend virtual workshops focused on your Professional development
- Give back to the communities DHS serves through volunteerism
Job Summary
Within the Minnesota Department of Human Services, Office of the Inspector General, Digital Services, Analytics & Insights Division, we are working to improve how social service providers apply for and manage their licenses and programs online. Moving from paper-based processes to digital services can make State processes more transparent and improve data collection. However, for providers who are less familiar with technology, this shift can create challenges in starting and managing their programs. With social services facing workforce shortages, addressing these barriers is essential. The Digital Inclusion Intern will conduct research and support the development of strategies to help providers improve technology skills, with a focus on language access and equitable engagement. The ideal candidate is interested in technology literacy, language access, equitable community engagement, and improving digital service delivery for social service providers.
Some responsibilities include but not limited to:
- Conduct qualitative and quantitative research
- Coordinate equitable community engagement activities
- Analyze findings and generate recommendation reports and presentations
- Support projects that improve digital access and service delivery