Medical Case Manager

Medical Case Manager

Salary Range:$48,000.00 To $53,000.00 Annually

Assess the needs of individuals living with HIV and assist with linking them to necessary services/resources related to their medical status and psychosocial needs.  Provide necessary monitoring, follow-up, and coordination of services.

Key Responsibilities

Client Care 

• Ryan White funded MCMs must maintain a caseload of 40-45 clients
• Provide a minimum of 450 units of service per month (1 unit = 15 minutes).
• Assess the biopsychosocial needs of clients based on funding and program requirements.
• Maintain minimum contact with clients based on program, client need, and service care plan.
• Identify appropriate resources to address client needs and assist client with linkage to those resources.
• Coordinate and monitor ongoing services.
• Assist client with identifying, building and maintaining external support systems

Documentation

• Maintain accurate written documentation of all client contacts (using DAP format) in CareWare and/or athenaNet. Service units/visit encounters and case notes should be input within 24 hours of contact.
• Maintain accurate and orderly client files with hard copy of client-related forms, applications, correspondence, etc.
• Protect client information and records at all times in compliance with HIPAA and agency Confidentiality Policy.

Other

• Participate in weekly supervision with Case Management Services Managers, Care Coordination Manager, Assistant Director of Care Services, or Director of Care Services.
• Participate in agency meetings, staff in-services, group supervision, and external trainings as required.
• Assist with food bank deliveries.
• Perform other program related duties as assigned by Assistant Director of Care Services or Director of Care Services.

Qualifications and Skills

• Bachelor's Degree in Social Services (Psychology, Social Work, Nursing, Public Health).
• Knowledge of HIV/AIDS and community resources. 
• LGBTQ cultural competency.
• Competency in working with diverse populations. 
• Computer literate.   
• Bi-lingual preferred