Loss Control Consultant

We are seeking a Loss Control Consultant to join our team and support commercial lines accounts within the Maryland, Delaware and Philadelphia area. In this role, you will conduct on-site loss control surveys and virtual consultations to evaluate operations, identify hazards, and recommend solutions that reduce risk and improve safety. You will collaborate closely with insureds, underwriting, claims teams, and agents to provide expert guidance on  potential loss sources, reducing incurred losses, implementing or strengthening an insured’s risk management programs. Responsibilities include assessing safety programs, delivering training, and preparing detailed reports to assist in underwriting decisions.

The ideal candidate has a strong technical background in safety and risk management, excellent communication and analytical skills, and the ability to manage multiple priorities effectively. This position requires travel, including occasional overnight stays, and offers the opportunity to make a meaningful impact by helping businesses create safer workplaces. 

The candidate needs to reside in the territory.  Prior insurance company loss control experience and additional professional designations, or a safety-related degree from an accredited university are preferred. 

POSITION COMPETENCIES

• Business Acumen 
• Time & Priority Management
• Negotiation 
• Decision Making
• Results Oriented

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Complete all required reports and documentation pertaining to account visits, to assist the underwriting staff in determining the viability of the written or prospective risk.
• Visit accounts’ facilities in order to better understand the operations, the associated hazards/exposures and determine the effectiveness of the accounts’ safety programs.
• Determines compliance (and evaluates safety programs) based on OSHA, NFPA, DOT, ANSI and other state and local codes and requirements
• Conducts agency visits to promote specific loss control service, services we can provide, and other initiatives.
• Provide loss control consulting services for written accounts, to include the application of loss control/safety management principles and practices directed to specific situations to reduce, eliminate and/or control potential hazards/exposures (services may include on-site training).
• Conducts basic Industrial Hygiene and Health surveys, such as noise assessments and ergonomic assessments.
• Attends branch large loss meetings, and other meetings requiring loss control expertise.Develop, submit and discuss recommendations with customers to improve conditions.
• Provides loss control consulting services for written accounts.

ADDITIONAL RESPONSIBILITIES

• Performs various projects requested or assigned by the Home Office Manager – Loss Control or Team Leader, Loss Control.
• Attends branch large loss meetings, and other meetings requiring loss control expertise.
• Performs various projects requested or assigned by the Home Office Manager – Loss Control or Team Leader, Loss Control, to include management of vendor Loss Control work within assigned territories.

SPECIAL RELATIONSHIPS

• Direct contact with various levels of underwriting and claims personnel
• Direct contact with agents and insureds

QUALIFICATIONS

Education/Credentials

• Bachelor’s degree, with a major in safety, science or engineering preferred.
• Continuing education through specialty courses such as Associate in Loss Control Management (ALCM) and Associate in Risk Management (ARM) and certifications such as ASP, CSP, CIH or OHST preferred.

Experience

• Minimum of 1 year in property/casualty loss control, conducting loss control surveys and performing some loss control consulting work on written accounts required.

Technical/Professional Knowledge

• Proficient level of technical and professional skills/knowledge of the loss control/safety area for all types of surveys for all commercial lines and programs; 
• In-depth knowledge of operational practices for industrial, construction, institutional, commercial, educational and habitational occupancies; 
• Good understanding of commercial insurance coverages; 
• Good organizational and time management skills; 
• Basic training and presentation skills; 
• Good communication skills, both oral and written, to include the ability to develop and present information of varying degrees of complexity in an easily understood manner; 
• Excellent customer service skills; 
• Excellent analytical and problem-solving skills; 
• Good PC skills, with an emphasis on Microsoft Office Suite

JOB REQUIREMENTS (as required by ADA – Americans with Disabilities Act)

• This position is primarily a sedentary position that requires occasional standing and walking throughout the office environment.
• Must be able to see and effectively use a computer monitor.
• Must be able to operate a computer, keyboard and applicable printers and other general office equipment.
• Must be able to access and enter information accurately using automated systems.
• Must be able to hear and communicate via the telephone and/or monitoring devices to both internal and external clients.
• Must be able to present information to individuals and groups.
• Must be able to interpret and apply concepts that may or may not be based upon established guidelines.
• Must be able to maintain acceptable attendance and adhere to scheduled work hours.