Promotional Products Sales Assistant

Position Overview

Bayou Apparel is seeking a detail-oriented Promotional Products Sales Assistant and Order Entry Specialist to support our sales and production teams. This role plays a critical part in ensuring customer orders are processed accurately, production timelines are maintained, and online store orders are fulfilled efficiently.

The ideal candidate is highly organized, enjoys working in a fast-paced environment, and can manage multiple tasks while maintaining a high level of accuracy and customer service.

Key Responsibilities

Order Entry & Processing

• Enter customer orders for promotional products and apparel into the company order management system.
• Review order details for accuracy including product specifications, quantities, pricing, and delivery timelines.
• Coordinate with sales representatives to confirm order details when needed.
• Generate purchase orders and work orders for production.

Online Store Order Management

• Manage daily orders from company-managed online stores.
• Verify inventory availability and coordinate ordering of blank apparel or promotional products.
• Process, pack, and ship online store orders.
• Communicate order updates and shipping notifications to customers.

Sales Support

• Assist sales team with product research, quotes, and order preparation.
• Communicate with suppliers regarding product availability, pricing, and lead times.
• Prepare product options and mockups for sales presentations when needed.
• Help maintain customer records and order history.

Production Coordination

• Work with screen printing, embroidery, and production teams to ensure orders are scheduled and completed on time.
• Track order progress and communicate updates to the sales team.
• Ensure artwork approvals and order details are finalized before production.

Qualifications

• Strong attention to detail and organization
• Ability to manage multiple orders and deadlines simultaneously
• Excellent communication skills
• Ability to work collaboratively with sales and production teams
• Strong problem-solving skills

Preferred (but not required)

• Experience in promotional products, apparel decoration, or printing
• Basic knowledge of apparel brands and promotional products
• Experience with Google Workspace, CRM systems, or order management platforms
• Familiarity with shipping platforms and fulfillment processes

Skills & Attributes

• Highly organized
• Process driven
• Team oriented
• Customer service mindset
• Comfortable working in a fast-paced production environment

Schedule

Full-Time
Monday – Friday
In-office position

Why Work With Bayou Apparel

Bayou Apparel is a growing branded merchandise company serving businesses, organizations, and events across the region. Our team values creativity, teamwork, and delivering excellent service to our customers.

We pride ourselves on maintaining a positive, collaborative workplace culture while producing high-quality branded apparel and promotional products.