Customer Service Representative

🌿 Customer Service Representative – Health Insurance

Kannonball Insurance Solutions
(Calm | Caring | Detail-Driven | No Drama)

💙 Who We Are

At Kannonball Insurance Solutions, we believe great service is just as important as great sales. Our clients rely on us during important life moments — and our service team is the steady, reassuring voice they trust.

If you’re organized, patient, and genuinely enjoy helping people feel taken care of, this role might be your sweet spot.

🌼 What You’ll Do

As a Customer Service Representative, you’ll support our clients and sales team by:

Assisting clients with plan questions, updates, and changes

Handling documentation, follow-ups, and service requests

Communicating clearly and kindly (even when clients are stressed)

Keeping accurate records in our CRM

Answering phones, greeting people as they come in the office

Supporting compliance and internal processes

Being a calm problem-solver who keeps things moving smoothly

This role is all about clarity, consistency, and care.

🧩 What We’re Looking For

This role is ideal for someone who is:

Detail-oriented and dependable

Patient, empathetic, and professional

Comfortable with structure and routine

A strong communicator (written and verbal)

Calm under pressure and solution-focused

Team-oriented and drama-free

Customer service or admin experience is helpful, but not required.

📚 Licensing & Training

Must be willing to obtain state insurance licensure

We provide training and step-by-step support

Ongoing education so you feel confident and capable

You’ll always know what’s expected and where to go for help

🌈 What You Get

Stable role with clear responsibilities

Supportive leadership and a respectful work environment

Training that sets you up for success

Opportunities to grow your skills and career

A team that values professionalism, kindness, and balance

Submit:

Your resume (I will shoot you back a series of questions to answer)

A short video (1–3 minutes) telling us: who you are, what drives/motivates you, what excites you about helping people,  and tell us something funny unexpected or uniquely you that we wouldnt see in your resume.

And Finally, Why Kannonball?