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Human Resources - Systems Intern

DP World
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Job Description


DP World is seeking a Human Resources-Systems Intern to support the Director, HRIS and broader HRIS team in enhancing system functionality, improving data integrity, and driving process efficiencies. This role will partner closely with HR, Finance, IT, and external vendors to support data standardization initiatives, dashboard development, troubleshooting efforts, and support ticket management, while gaining exposure to the full employee lifecycle within a complex, multi-system environment. 

This 10-week, full-time HRIS Internship offers a hands-on opportunity to gain practical experience in HR systems, data analytics, and cross-functional collaboration within a global organization. Based in Auburn Hills, MI, this internship is designed for a rising senior or graduate-level student interested in HR technology, data management, and process optimization. The intern will work closely with the HRIS team to support system improvements, reporting capabilities, and operational efficiencies across multiple Human Capital Management (HCM) platforms.

 

KEY ACCOUNTABILITIES 

  • Support data standardization and clean-up initiatives across multiple Human Capital Management (HCM) systems to improve data integrity and reporting accuracy.

 

  • Assist in the development of a Regional HR Dashboard that consolidates data from multiple systems to provide actionable insights to HR and business leadership.

 

  • Identify process inefficiencies within HRIS workflows and develop practical improvement plans; support implementation of approved enhancements.

 

  • Create, track, and manage internal (IT) and external (vendor/partner) support tickets through resolution, ensuring timely follow-up and documentation.

 

  • Partner closely with HR, Finance, IT, and other stakeholders to gather requirements, troubleshoot system issues, and support data-related initiatives.

 

  • Develop and recommend an efficient intake and triage process for HRIS support requests to improve team responsiveness and service delivery.
  • Assist in troubleshooting system issues by analyzing patterns, identifying root causes, and recommending corrective actions.

 

QUALIFICATIONS, EXPERIENCE AND SKILLS

  • Currently pursuing a Bachelor’s degree (rising senior) or Master’s degree in Human Resources, Human Resources Information Systems, Business, Information Systems, or related field.

 

  • Prior experience or academic exposure to Human Capital Management (HCM) systems is required.

 

  • Foundational knowledge of HR processes and the employee lifecycle strongly preferred.

 

  • Strong analytical and technical skills with the ability to interpret data and identify trends or inconsistencies.

 

  • Demonstrated problem-solving ability with an interest in troubleshooting and identifying patterns within complex systems.

 

  • Ability to manage multiple tasks and follow issues through to completion with strong attention to detail.

 

  • Strong written and verbal communication skills with the ability to collaborate cross-functionally.

 

  • Proficiency in Microsoft Excel and comfort working with data sets; experience with reporting tools or dashboards is a plus.

 

 

Please note: This position does not offer sponsorship for employment visas. Applicants must be legally authorized to work in the United States without sponsorship now or in the future.