Food Service Manager
Sodexo is seeking a Food Service Manager 2 for St. Joseph Hospital located in Nashua, NH. St. Joseph Hospital, is part of Covenant Health, a not-for-profit Catholic health care system serving the greater Nashua area which includes 208 acute care beds. This position will report to the multi-service GM.
The Food Service Manager will oversee a team of client frontline employees working with various programs such as the Expressly for You patient services program, Retail within our cafeteria and micromart (coming soon). The hours for this role are primarily the M-F dayshift (approximately 9am-6pm), with minimal weekends required.
Food Service Manager Oversee both The cafe & Micro Mart operations. Annual Sales of $890,000. Will help in overseeing the patient service team. Should have FMS, Retail Ranger, SMS as well as all Microsoft applications. Team focus on outstanding patient and customer service through providing the team all necessary tools they require.
- manage all daily food operations through hourly and supervisory frontline associates
- maintain food and health & safety logs within Sodexo and hospital guidelines and requirements
- ensure trainings remain up to date for all hourly associates, for both Sodexo and hospital related trainings
- effectively mentor and develop the food services team
- implement innovative and fresh ideas in retail, catering and patient services
- cultivate effective interpersonal relationships with patients, customers, and clients in hospital
Provides supervision for multi-functional food service areas at an account/unit to ensure client satisfaction and retention for the Company. Contributes to account revenue and operating profit through the implementation of Sodexo programs while executing against Standard Operating Procedures.
Key Duties
- Maintains and develops client relationships and customer satisfaction for multi-functional food service areas to ensure account retention and positive public relations
- Establishes and maintains a safe work environment
- Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards
- Utilizes Sodexo resources and programs to ensure operating standards and regulatory requirements are met and employees have the necessary equipment and inventory
- Manages by providing positive and constructive feedback to employees in order to reward, coach, correct and motivate in order drive a high-level of employee engagement
- strong production culinary background, ideally in an up-scale restaurant/retail/catering environment;
- experience leading and engaging a culinary and/or food services team
- Servsafe certified as well as working knowledge of HACCP and experience with Health and Safety audits
- familiarity with Sodexo processes and systems (preferred, not required)
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Minimum Education Requirement - High School Diploma or GED or Equivalent
Minimum Management Experience - 1 year