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The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.  

 

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

 

Here’s what you get as a full-time employee:



  • 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs


  • Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans


  • Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)


  • Optional dental, vision, and life insurance—at rates much lower than most private plans


  • Flexible spending accounts for added tax savings on health and dependent care


  • Employee discounts on things like gym memberships, electronics, and entertainment

 

You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.

You can see all the details here: ERS recruitment brochure

 

Functional Title: CPS FBSS PD Clerk III 
Job Title: CPS FBSS PD Clerk III 
Agency: Dept of Family & Protectve Svc 
Department: Region 11 CPS Dir Del - FBSS 
Posting Number: 14668 
Closing Date: 03/20/2026 
Posting Audience: Internal and External 
Occupational Category: Office and Administrative Support 
Salary Range: $2,694.33 - $3,946.25 
Pay Frequency: Monthly
Salary Group: TEXAS-A-11 
Shift: Day 
Additional Shift:  
Telework: Not Eligible for Telework 
Travel: Up to 25% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: CORPUS CHRISTI 
Job Location Address: 4201 GREENWOOD DR 
Other Locations:  
MOS Codes: 0100,0111,0160,0161,0170,3051,3372,3432,4133,6042,6046,6617,6672,15P,3F5X1,420A,42A,56M,68G,741X 
8A200,AZ,CS,F&S,LS,LSS,PERS,PS,RP,RS,SK,SN,YN,YNS 
 
 



Brief Job Description:

The position provides administrative support to program directors and program staff. The position interacts routinely with Texas Department of Family and Protective Services staff and the general public. Performs advanced (senior-level) clerical work in areas such as bookkeeping, inventory control, statistics, employment, human resources, purchasing, mail processing, or accounting. Work involves coordinating clerical activities such as compiling and tabulating data, checking documents for accuracy, handling and transporting documents and/or stock and inventory, and maintaining files. Works under limited supervision, with some latitude for the use of initiative and independent judgment. Tracks, develops, and utilizes various spreadsheets & tracking methods to track and monitor various state, federal, and regional requirements and business plans. Coordinates the receiving, storing, and issuing of files, materials, and supplies. 

 

Essential Job Functions:

  • Answers inquiries regarding policies and procedures, assists the public and staff in filling out forms, and provides support to the public by mail or phone.

 

  • Types correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support work of the unit and files related documents. Maintains office schedules and appointments, Reviews, edits, and reconciles discrepancies in reports, purchase orders, correspondence, summaries, manuals, vouchers, journals, ledgers, requisitions, records, and other related forms.

 

  • Reviews and edits information on agency records and recommends modification of forms or records.

 

  • Prepares and maintains statistical reports, leave and personnel records, case control systems, case records and related files for the unit. Functions as the unit timekeeper and will process purchase orders as directed.

 

  • Reviews data; verifies calculations; and edits charts, graphs, and tables.

 

  • Reviews data entry, data retrieval, and data searches.

 

  • Opens and distributes incoming mail; prepares mail-outs; processes outgoing mail; and maintains and reviews records on postage, registered mail, and packages.

 

  • Delivers, picks up, or receives documents, supplies, mail, equipment, or materials; checks for quantity and quality; or makes arrangements for repairs and services.

 

  • Answers and screens telephone inquiries; takes and routes messages and records intake information for referral to caseworkers.

 

  • Arranges for the scheduling, transfer, and display of surplus property and conducts physical inventory.

 

  • May perform backup receptionist or telephone switchboard duties.

 

  • Performs data entry into IMPACT and other electronic programs and systems. Greets visitors, responds to general questions, and directs callers to proper location.

 

  • Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.

 

  • Attends work regularly in accordance with agency leave policy.

 

  • Performs other duties as assigned and required to maintain unit operations. 

Knowledge, Skills and Abilities:

• Knowledge of computers

• Skill in working in an office supporting several staff members; knowledge of office procedures; communicate effectively

• Ability to effectively handle multiple assignments in a dynamic environment.

 

Registrations, Licensure Requirements or Certifications:

Experience in clerical work. Graduation from a standard senior high school or equivalent is generally preferred. Experience and education may be substituted for one another. May require a valid driver’s license.

 

Initial Screening Criteria:

• Graduation from high school or equivalent

• Minimum one year full-time administrative support, general office, clerical, secretarial or Texas Department of Family and Protective Services experience.

 

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. 

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.