Online Student Liaison, Part-time - Senior Online Liaison Office
This position is Open until filled. Early applications are encouraged as the position may close before the listed deadline once a suitable candidate is found.
Summary of Job Duties:
The Online Student Liaison’s primary responsibility is to provide ongoing support to the university’s current and prospective online students via outreach. This position is responsible for working both independently and in collaboration with other campus units to support student success. This includes working with relevant staff, faculty, and administrators to advocate for students.
The Online Student Liaison Office (OSLO) is open for extended hours, 7am-7pm, Monday-Friday. Individual shifts are scheduled to accommodate these hours. We’re currently seeking part-time coverage for evenings. This is not a seasonal position and does not end with the semester. Regular in-person work is expected.
Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
Qualifications:
Minimum Qualifications:
High school diploma or equivalent
At least one year of experience providing direct support to students in a higher education setting or customer service in a related field
Preferred Qualifications:
Experience providing student or customer support via phone, email, or online chat
Experience operating in the university student information systems and/or Slate
Experience working in higher education student support initiatives
Experience working at the University of Arkansas
Excellent oral and written communication skills
Experience working independently to achieve objectives and meet goals
Additional Information:
Graduate students are subject to background checks
Salary Information:
$15.00 per hour
Required Documents to Apply:
Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume
Optional Documents:
Proof of Veteran Status
Recruitment Contact Information:
Nina Reich
HR Coordinator
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.