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Case Manager-Housing

 

Community Action of St. Louis County (CAASTLC) is seeking a Case Manager-Housing.  We are committed to helping the families and communities of St. Louis County prevent the conditions of poverty for present and future generations. 

 

The Case Manager-Housing supports clients from varied socio-economic backgrounds with patience, respect and cultural awareness, on development of long and short-term goals, assisting in the removal of barriers to self-sufficiency. Establishes and maintains working relationships, develops partnerships, and identifies resources throughout the St. Louis community. 

 

Responsibilities include:

  • Manage comprehensive intake and assessment to develop a housing stabilization plan, including employment and/or education goals.
  • Make appropriate referrals as identified by customer needs and provide follow-up on referrals.
  • Develop resources/partnerships with agencies providing mental health services for a targeted referral.
  • Provide an assessment of client’s mental health needs to provide the most appropriate referral.
  • Provide assistance with housing, employment skills, education, and family situations.
  • Develop partnerships with landlords for housing placement, including landlords willing to rent to those with background challenges.
  • Maintain customer records by completing program forms, case notes, and logging events and progress in the Agency database.
  • Track services including home visits, community resource outreach and advocacy.
  • Select appropriate goals and national Indicators based on client input; and track all outcomes in the Agency database.
  • Communicate customers’ progress in team meetings and evaluations. 
  • Prepare program reports by maintaining, analyzing and summarizing case plans and outcome of efforts. 
  • Be an active and willing team member to ensure quality service delivery to all customers/ families of the Agency. 
  • Provide educational programs to customers on a variety of subjects.
  • Facilitate group sessions, using the approved curriculum provided.
  • Provide information to the public on Agency programs to increase community awareness.
  • Provide crisis management services to customers when necessary.
  • Ability to meet program and reporting deadlines is essential. 

 

Requirements include:

  • Bachelor’s degree in Human Services or related field, or equivalent experience
  • Experience supporting clients from varied socio-economic backgrounds with patience, respect and cultural awareness
  • Experience identifying mental health needs/assessments
  • Experience working with housing programs and landlords
  • Experience working with individuals with background challenges
  • Good computer skills, including Microsoft Word, Excel, PowerPoint, and Outlook
  • Excellent written and verbal communication skills
  • Dependability and ability to work independently
  • Knowledge of community resources
  • Must be able to work flexible hours, including some evenings and weekends.
  • Must have a valid driver’s license and clean driving record; and be willing to travel throughout the St. Louis metropolitan area.  Some out-of-own travel may be required.

We offer an attractive benefit package.

 

If you have the experience and want to be a part of our mission, we’d like to talk with you.  Please forward your resume and cover letter to our Human Resources Director at smoss@caastlc.org.

 

$18 per hour