Chiropractic Receptionist

Job Description

A self-motivated, flexible, team player with a positive attitude who assists and works under the direction of a chiropractor, and performs a variety of administrative and clinical tasks to ensure a chiropractic office is running smoothly and efficiently. A chiropractic receptionist assists in answering the phone, scheduling patients, collecting payments, and answering patient questions.

Essential Functions:

Administrative Duties

• Warmly greets each patient by name as they check in for their appointments.
• Gives patients the proper paperwork needing to be filled out.
• Reviews paperwork to ensure accuracy and completion, and explain any required procedures to prepare the patient before the chiropractor's exam and treatment.
• Answers the phone.
• Schedules patient appointments.
• Telephones patients who have missed their appointments.
• Collects payments.
• Enter charges and payments.
• Updates doctor stat sheets.
• Files.
• Keeps Practice Operations Supervisor informed of any supplies that need to be ordered.
• Promptly and effectively deals with situations that arise like when a patient has to wait an excessive length of time for an appointment; the ability to empathize with the patient and deal with the wait is a key to success.

Clinical Duties

• Escorts patient to appropriate room.
• Keeps rooms clean and organized.
• Ensures supplies are available.
• Takes and charts vitals.
• Educates patients by sharing chiropractic knowledge in a clear, concise manner which encourages the patient to ask further questions until the answer is fully understood.