Operations Intern

Operations Intern – East Lansing, MI – Michigan State University 

The Vertafore internship program is designed to provide vital learning and practical professional experience to take with you into your future career. During the 10-week program, you will be involved in the day-to-day operations of the company while working hand in hand with various teams across the organization. As an intern, you will be assigned a specific project that will focus on an actual Vertafore need and opportunity for process improvement at Vertafore. You’ll truly be a member of the team, and in your day-to-day, you’ll work with, be mentored by, and receive valuable performance feedback from senior leadership and management teams. Interns also participate in various educational seminars, will be educated on real-world applicable workplace skills, and learn career management/development best practices.   

Responsibilities: 

Creating and updating a DCM (Distribution Compliance Management) revenue workbook by customer, including multiple data sources, data merging and consolidation, and formulas to update new additions 

Documenting G2/SMS billing and support process in partnership with Business Analyst 

Track and manage customer collection issues and past due customers in risk of being suspended 

Partner with finance business partner to create repeatable and scheduled reporting for revenue, expenses, bookings, and churn 

Build transaction revenue analytic tracker to be able to forecast future months, quarters, and year more accurately 

Help automate or create repeatable procedures for vendor reports 

Ideal Candidate Experience: 

Helpful academic study areas including finance, accounting, economics, business, or potentially data analytics and communications (with the documentation elements of the project above).