Concessions Operations Intern - Indianapolis Zoo

The Concessions Intern supports the day-to-day operations of food and beverage service while gaining hands-on experience in high-volume event operations. This internship is designed to provide exposure to leadership, team coordination, food safety, inventory management, and guest service within a fast-paced concessions environment.

Interns will work closely with supervisors and managers to learn operational best practices while assisting with oversight, preparation, and service functions. Responsibilities may vary by Aramark location based on business needs and event schedules.

Qualifications: 

Current college or university student (or recent graduate) with an interest in hospitality, food service, operations, or business

Previous food service experience preferred but not required

Strong customer service and communication skills

Ability to work independently and as part of a team in a fast-paced environment

Flexible availability, including evenings, weekends, and event days

What the Student will learn:

Support daily concessions operations, including food preparation, service, and station setup

Assist with scheduling support and task delegation for hourly team members

Learn and reinforce food safety, sanitation, and quality standards

Help monitor inventory levels and restock products as needed

Set up, maintain, and break down workstations such as prep tables, service counters, hot wells, and steam tables

Provide excellent guest service by anticipating customer needs and maintaining a positive demeanor

Support supervisors with training reinforcement and operational flow during events

Follow all Aramark safety, sanitation, and security policies

Assist with maintaining cleanliness and organization throughout service areas

Scheduling and Logistics:

This internship offers flexible scheduling with no strict start or end date requirements. We are seeking students who can commit during our peak operating season from May through October, including ZooBoo.

Primary commitment: May–October, with the heaviest scheduling during summer months and fall events

Hours: typically 15–30 hours per week, with increased hours during peak attendance periods

Scheduling: flexible and built around class schedules; weekend availability preferred

Seasonal flexibility: hours may vary throughout the season, with opportunities to scale up or down based on availability and business needs

This role is ideal for students seeking hands-on experience in a high-energy, guest-focused environment while maintaining academic flexibility.