Human Resources Intern

SUMMARY

The Human Resources Intern provides a broad range of administrative support to the Human Resources department. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinates incoming communications from internal and external constituents via telephone, email, and in-person; responds and triages needs as necessary. 
• Assists with all aspects recruiting and onboarding of paid team members utilizing established guidelines and procedures.
• Maintains Human Resource Information System records, employment files, and other records in compliance with laws, regulations, best practices, and department procedures; compiles data and responds to requests for information as appropriate.
• Participates in the coordination of all health and welfare benefits, including COBRA, FMLA and other leaves of absence, disability, paid-time off, and worker’s compensation.  
• Prepares power point presentations, handouts, excel documents, and other materials as directed.  
• Assists team members with payroll and timekeeping issues. 
• Schedules meetings and appointments and assists in the coordination of events. 
• Assists in special projects for Human Resources department.
• Compiles HR data and metrics; provides data as needed.
• Performs other duties as assigned. 

EDUCATION AND EXPERIENCE

Pursuing a degree in Human Resources, Business, or related field from an accredited college or university. 

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent interpersonal and customer services skills.
• Ability to maintain files and keep items in a logical and organized manner; ability to operate most office equipment. 
• This position may be required to be on campus when deemed necessary at the direction of management.
• Excellent oral and written communication skills, as well as strong organizational skills, and have acuity with detail.
• Proficiency with databases, and excellent computer skills. 
• Proficient in latest version of Microsoft Office products, including Word, Power Point, Outlook, and Excel.
• Ability to work well under pressure, handle multiple priorities and meet deadlines; must have the ability to work independently with little or no supervision.
• Comfortable working around dogs in an office environment. 
• Willing to perform general public relations duties on behalf of Leader Dog (perform tours, answer general questions, be a professional and courteous representative of Leader Dog, etc.). 
• Ability to establish and maintain professional, productive and courteous interactions with employees that promote positive teamwork, as well as with volunteers, donors, clients and all constituents of Leader Dog.  This encompasses going beyond giving and receiving instructions and includes but is not limited to (a) performing work activities requiring interacting or speaking with others; and (b) responding appropriately to constructive feedback or suggestions for improvement from a supervisor.
• Possess sound business judgment, exercise professional conduct, understand and follow business ethics and standards, and maintain a high level of confidentiality in all duties.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Upon receiving notice, reasonable accommodations may be made, if possible, to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to communicate and exchange accurate information using various methods including in-person, telephone and email. Employee is occasionally required to lift and move up to 25 pounds. 

Leader Dogs for the Blind reserves the right to change, amend, add, delete, and otherwise assign any and all duties, responsibilities and position title as it deems necessary to meet the needs of its business.

Leader Dogs for the Blind is an at-will employer. This means that the employment relationship may be ended at any time without notice by the employer or employee for any reason.  Neither this document, nor any manual issued by Leader Dogs for the Blind, is a contract of employment.